Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Same problem,cool freezer ,hot refrigerator

Freezer is fine but cooler wont go below 10 degrees celsius.The air intake in top wont open(not frozen).Tried to change the sensor in the cooler but still not work.

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  • larsbs Sep 30, 2009

    Hi my modelnumber is: 858615201000,
    S20B RBB20-A/G

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  • Whirlpool Master
  • 4,654 Answers

Try reducing freezer temperature. Unplug and let main control board reset. I need to assume you have the PSS26MGPABB model when I ask you to do this. I can send you the manual and assist you if you want. Let me know, Thanks Sea Breeze

Posted on Sep 29, 2009

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If the temperature is the problem this could be the solution

Problems with Temperature
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Hi my name is veronica my problem of my kenmore elite refrigertor is not cold enought...i want to know what is the tempertaure that need to be on


Problems with Temperature
If the refrigerator or freezer is not cooling properly, check temperature settings and air vents and ensure there is adequate room for proper airflow. Factory-recommended temperature settings are 0 degrees Fahrenheit (-18 degrees Celsius) for the refrigerator; and 37 degrees Fahrenheit (3 degrees Celsius) for the freezer.
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I can tell you if it can be fixed by you or if you need service. Just answer a few questions as we go through this. Pull away from wall and remove the lower panel. Feel top of compressor and see if too hot to keep your hand there or cool. Let me know if freezer fan and fan below are running. Answer those and that will help me answer your questions, Thanks Sea Breeze

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