Question about Dell Studio XPS PC Desktop

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I have a Dell Studio XPS desktop -- Network Card question

I have a Dell Studio XPS desktop. Since I got it my internet connection, which worked fine with my old computer, has been very unreliable (it works great for 60 seconds then crawls or completely cuts off for 2-3 minutes, wash, rinse, repeat). It is always saying it either can't find the server or the network timed out. After hours on the phone with my ISP insisting it's not them, it's my computer, and having a useless repair guy look at it and tell me "he can't find anything wrong with my computer", I am at a loss as to what to do. After some internet research I think it might have something to do with a bad network card, but I can't really figure out exactly what a network card's role is or how to fix/replace one. Is this something I should even attempt to do myself?

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First of all reset internet explorer.
To do this right click on IE and select properties from the list. Select the Advanced tab and click on Reset. Follow the on-screen instructions to reset your browser.
Open a web page to see if you get a decent connection. If your still having problems perform a speed test of your internet connection and compare the results to the speed your ISP says your supposed to be getting.
Perform a speed test here >>>>

Click on your nearest server to perform the test. If your internet speed is below 1MBPS (one megabit per second) then that will be the reason you cannot connect to certain webpages. If you getting a network timeout message then the server is taking too long to respond.
Your ISP is responsible for the bandwidth so you will have to take it up with them.
If it was a problem with your network drivers you will get the message "Internet Explorer cannot display the page" so i doubt it's that.

One way to check is right click on Computer or My Computer, select Manage from the list. When the window pops up select Device Manager and look down the list for Network Adapters.
Now i don't know whether you use wireless or a wired connection but if you click on the + icon next to Network Adapters to expand the list. All you have to do is right click on the LAN or wireless adapters and select uninstall (uninstall both if you have to)
Restart your computer and let the operating system detect and install the drivers. When it's done try your internet connection again.


Posted on Sep 29, 2009


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More likely it's the ethernet card or your ISP, (Internet service provider). Do this. Open control panel, open system. Click the hardware tab. Than click device manager button. Scroll down to network connections. Click the + sign which will open the network. Do you see a yellow ! point?
If you do than you need to re-install the network driver software. Click the link below, it will take you to Dell's web site. Listed there will be all the drivers for your XPS 200.

Click the + sign next to Network. Download & install the
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There is also a Intel - Diagnostics Utility that will check your network card. This file may already be installed on your PC.
How ever do not run the utility un-till you install the other two files. Once you know your network card is working than it's down to your ISP. That requires a phone call. If your network card fails
you can add a new PCI network card. I'll post a link to some below. If you feel you need a new cable buy what's called a CAT6 Rj45 cable to go from your modem to the PC.
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Both of these you can get at a local store. Opening the link gives you a picture to go by.
If you have more questions just post back here.

Good luck & kind regards.

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