Question about Dell Studio XPS PC Desktop
I have a Dell Studio XPS desktop. Since I got it my internet connection, which worked fine with my old computer, has been very unreliable (it works great for 60 seconds then crawls or completely cuts off for 2-3 minutes, wash, rinse, repeat). It is always saying it either can't find the server or the network timed out. After hours on the phone with my ISP insisting it's not them, it's my computer, and having a useless repair guy look at it and tell me "he can't find anything wrong with my computer", I am at a loss as to what to do. After some internet research I think it might have something to do with a bad network card, but I can't really figure out exactly what a network card's role is or how to fix/replace one. Is this something I should even attempt to do myself?
First of all reset internet explorer.
To do this right click on IE and select properties from the list. Select the Advanced tab and click on Reset. Follow the on-screen instructions to reset your browser.
Open a web page to see if you get a decent connection. If your still having problems perform a speed test of your internet connection and compare the results to the speed your ISP says your supposed to be getting.
Perform a speed test here >>>>
Click on your nearest server to perform the test. If your internet speed is below 1MBPS (one megabit per second) then that will be the reason you cannot connect to certain webpages. If you getting a network timeout message then the server is taking too long to respond.
Your ISP is responsible for the bandwidth so you will have to take it up with them.
If it was a problem with your network drivers you will get the message "Internet Explorer cannot display the page" so i doubt it's that.
One way to check is right click on Computer or My Computer, select Manage from the list. When the window pops up select Device Manager and look down the list for Network Adapters.
Now i don't know whether you use wireless or a wired connection but if you click on the + icon next to Network Adapters to expand the list. All you have to do is right click on the LAN or wireless adapters and select uninstall (uninstall both if you have to)
Restart your computer and let the operating system detect and install the drivers. When it's done try your internet connection again.
Posted on Sep 29, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 15, 2013 | Dell Studio Xps 8100 Desktop Computer...
Jan 18, 2013 | Dell Studio XPS 1640 Laptop
Nov 05, 2012 | Dell Computers & Internet
Jun 16, 2012 | Dell Studio XPS 8100 (DXCWNN1) PC Desktop
Jul 17, 2011 | Dell Inspirion / Studio / Vostro / XPS...
Aug 08, 2009 | Dell Studio XPS 16 Notebook
Oct 23, 2008 | 2wire 1800HG Router (RG1800HG00)
Mar 09, 2008 | Dell XPS 200 PC Desktop
May 19, 2017 | Dell Studio XPS PC Desktop
293 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: