Question about Philips 42PFP5332D 42 in. Plasma Television

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How to remove "in retail store mode with settings" message

When tv is first turned on there is a message on the screen "Your tv is in retail store mode with settings, Please refer to your manual for Home settings"....I do not have my manual available.

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Question What should I do if my TV is stuck in Retail mode? Answer Your TV may have been set to Retail Store mode, which is mainly used on the shop floor.
For home use, we recommend that you set the TV to HOME mode, which will allow you to change the settings.
To change to HOME mode follow the steps below.

  1. Press the 'MENU' button on the remote control to access the main menu.
  2. Move the cursor down to select INSTALLATION and move the cursor right.
  3. Move the cursor down to select PREFERENCES and move the cursor right.
  4. Select LOCATION and move the cursor right.
  5. Move the cursor up/down to select HOME and press the 'OK' button for confirmation.
  6. Press the 'MENU' button to exit the menu.

Posted on Nov 14, 2009

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  • Philips Master
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Un-plug for 20 minutes then turn on, your should see on the screen Store----Home,,, use the left or right arrow button to change to home.

Posted on Sep 29, 2009

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Posted on Jan 02, 2017

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My TV had the same problem and I have managede to get rid of it. The solution is very simple. This displays mean that your TV is in the " Store Demo" mode and any changes you make will last only for 30 minutes and when the TV is turned off the settings will change back to the normal. Whether you TV is in the "Store Demo" mode can be confirmed by pressing the "Info" button on the remote and you will see that "store demo" appears on the screen. To change this mode to the "home mode" you will have to press the "Volume button" on the TV and when the volume sign appears on the screen then you will have to press the "Menu" button on the TV (not on the remote)and hold it down for about 7to 10 seconds. This changes your TV mode from "store demo" mode to the home mode. Confrim whether the store demo mode has been put off by pressing the "Info" button on the remote to see whether the store demo sign appears on the screen. The store demo is set by sales persons in the shops so that any demonstratation/changes that they make while showing to customers will be temporary as the settings revert back to the original.

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How to emove the demo on screen ?


Removing Your TV from Shop Mode or Store Demo Mode

First, confirm your TV is in Shop Mode or Store Demo Mode:

1. Press the INFO button on your remote control. A list of settings appears.
2. See if the Picture Mode setting is set to Shop Mode or Store Demo Mode.

There are three methods for removing your TV from Shop Mode or Store Demo Mode. If the first method does not work, try the second or third method.
Method 1

To remove your TV from Shop Mode or Store Demo Mode, follow these steps:

1. Press the Volume button on the side panel of your TV. If your TV does not have a side panel, press the Volume button on the front panel. The TV displays the volume bar.
2. Press the Menu button on the side panel of your TV for about seven seconds. Again, if your TV does not have a side panel, press the Menu button on the front panel. If Dynamic or Dynamic Mode is displayed on the screen, your TV has been removed from Shop Mode or Store Demo Mode.

Note: You may want to press the INFO button on your remote again to confirm you TV is no longer in Shop Mode or Store Demo Mode.

Method 2

1. Press the Volume button on your remote. The TV displays the volume bar.
2. Press the Menu button on the side panel of your TV for about seven seconds. Again, if your TV does not have a side panel, press the Menu button on the front panel. If Dynamic or Dynamic Mode is displayed on the screen, your TV has been removed from Shop Mode or Store Demo Mode.

Note: You may want to press the INFO button on your remote again to confirm you TV is no longer in Shop Mode or Store Demo Mode.

Method 3

1. Press and hold the Volume button on your TV. The TV displays the volume bar.
2. As you are holding the Volume button, press the Menu button on the side panel of your TV for about seven seconds. Again, if your TV does not have a side panel, press the Menu button on the front panel. If Dynamic or Dynamic Mode is displayed on the screen, your TV has been removed from Shop Mode or Store Demo Mode.

Note: You may want to press the INFO button on your remote again to confirm you TV is no longer in Shop Mode or Store Demo Mode.

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2 Answers

How do i get my tv back to home mode when it is in retail mode


Hello

[1] Press the green color button on your remote control to enter the Settings assistant menu.

[2] Select your Location with the cursor up/down and press the green color button.

If you choose Shop it will skip the Settings assistant. The TV parameters for Picture and Sound will then be set to predefined fixed settings.

Press the green color button again to proceed.
If you choose Home it will display the Settings assistant.
[3] Use the cursor left/right to each time select your preferred screen.

[4] Press the green color button to each time confirm your selection and to jump to the following screen.

The following items will be presented sequentially. In the header it is mentioned how many screens have been completed and how many
screens there are in total. The Settings assistant will step sequentially through the following settings: Picture and Sound.

[5] Press the green color button once to store all the settings and to return to the TV installation menu.

Note: When you skip or stop the Settings Assistant, then the Standard settings
Philips selected for you will be chosen.
[6] Press the red color button to finish the First time installation procedure and to display the first stored TV channel.
OK.

Feb 22, 2011 | Philips 42PFL5332D 42 in. LCD Television

1 Answer

The brand name Samsung is in the middle of the screen. I wish to remove it and with no manual I do not know what to do. Also there are other messages fliping on and off the screen too.


Method 1

To remove your TV from Shop Mode or Store Demo Mode, follow these steps:

  1. Press the Volume + button on the side panel of your TV. If your TV does not have a side panel, press the Volume button on the front panel. The TV displays the volume bar.
  2. With the volume bar displayed on the screen immediately press and hold the MENU button on the side panel of your TV for about seven seconds. Again, if your TV does not have a side panel, press the MENU button on the front panel. If Dynamic or Dynamic Mode is displayed on the screen, your TV has been removed from Shop Mode or Store Demo Mode.

    Note: You may want to press the INFO button on your remote again to confirm you TV is no longer in Shop Mode or Store Demo Mode.

Method 2
  1. Press the Volume button on your remote. The TV displays the volume bar.
  2. With the volume bar displayed on the screen immediately press and hold the MENU button on the side panel of your TV for about seven seconds. Again, if your TV does not have a side panel, press the MENU button on the front panel. If Dynamic or Dynamic Mode is displayed on the screen, your TV has been removed from Shop Mode or Store Demo Mode.

    Note: You may want to press the INFO button on your remote again to confirm you TV is no longer in Shop Mode or Store Demo Mode.

Method 3
  1. Change your TV to the "TV" source. The TV source is the coax (RF) source. It does not matter if you do not have anything connected to this source.
  2. Press the MENU button.
  3. Use the ??² or ??¼ button to select the "Setup" portion of the menu, and then press the ENTER button.
  4. setup%20indicated.jpg

    Note: On many TVs the menu sections name is displayed on the left side of the menu and sideways.

  1. The "Plug & Play" option should be highlighted if it is not use the ??² or ??¼ arrow to select "Plug & Play" option, and then press ENTER.
  2. Note: If the "Plug & Play" option is grayed out and can't be selected this means that you are not on the TV (Coax (RF)) source. Please return to step 1.

  1. Follow the on screen instructions. When the options comes up select "Home" instead of "Shop".
  2. Finish going through the plug and play option and your TV will no longer be in Shop Mode or Store Demo.

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