Question about Microtek ScanMaker 4800 Flatbed Scanner
The under side of the glass is dirty. How do you open the devlice to clean this part of the device?
Further to Anonymous's response: I will extend his comments:
"Open the lid, pull it up and off and you will see two screws below the hinges. If you have decided to purchase another scanner already, you are clear to proceed. Take these out, pry the halves apart until you hear a click. Push the upper section toward the control panel and the will come apart like a freshly caught oyster."
There is more to it than removing 2 screws. BEFORE YOU BEGIN, after removing the lit, slide the "LOCK" at the front of the scanner when upside-down. This secures the scanner head from movement related damage.
If you look inside the glass on the right and left walls, you should notice 2 (on each side) clips. You want to carefully wiggle the top so that these come loose. You cannot simply push the top toward the back and have it separate - though the clips look like this would be possible. There are two tabs at the front of the case which prevent this from happening.
No need to remove the front control panel cover, it is not relevant to this process. Also, all the hardware is part of the bottom of the case, so no concerns removing it. Unless you break a clip, then you are in trouble.
Re-assemble in reverse order for these instructions, and voila, clean scanner!
Posted on Jul 23, 2016
What did you use to clean the glass with?
Posted on Jan 13, 2008
OK Just Stupid (G).... Open the lid, pull it up and off and you will see two screws below the hinges. If you have decided to purchase another scanner already, you are clear to proceed. Take these out, pry the halves apart until you hear a click. Push the upper section toward the control panel and the will come apart like a freshly caught oyster.
I would not only clean the inside of the glass, but would get a can of compressed air and blow the heck out of the area below the black thing. This should get most of the dust off of the mirrors (3).
I took mine apart and cleaned them, but, if you had problems opening the case, I definately would not try taking this assembly apart. It'll make you cuss.
Posted on Jan 02, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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