Question about Microtek ScanMaker 4800 Flatbed Scanner

3 Answers

Cleaning inside of glass scanmaker 4800

The under side of the glass is dirty. How do you open the devlice to clean this part of the device?

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  • Anonymous Aug 26, 2008

    Have a Microtek ScanMaker 6000--inside of glass has been dirty (fingerprint smudges) from day one! There are no screws ANYWHERE in sight. Product appears to have snap on frame over the glass. Is it possible to pop the lid without breaking the entire assembly? Oh, the the red lock button on the bottom will not turn to lock the scan assembly either...



    Next problem: M-tek ScMkr 6000 constantly aborts it's scan--produces black or white pages to the tune of a huge squeal-- or totally locks up and the entire pdf document is lost if not previously saved. OS is Windows XP w/SP 2, pdf program is Adobe Pro 6.0. Any suggestions and answers to source of problem?

  • ivstamp May 11, 2010

    Cleaned without any probems !!!

    You need to understand the there are snap grips on the back and sides.

    Remove screws and lift up about 1/4 inch.

    Then put pressure on it to slide toward the front.

    To install, insert in tabs at front, slide toward back and genrly push down to reseat the sanp clips.

    Piece of cake !!

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Further to Anonymous's response: I will extend his comments:

"Open the lid, pull it up and off and you will see two screws below the hinges. If you have decided to purchase another scanner already, you are clear to proceed. Take these out, pry the halves apart until you hear a click. Push the upper section toward the control panel and the will come apart like a freshly caught oyster."

There is more to it than removing 2 screws. BEFORE YOU BEGIN, after removing the lit, slide the "LOCK" at the front of the scanner when upside-down. This secures the scanner head from movement related damage.

If you look inside the glass on the right and left walls, you should notice 2 (on each side) clips. You want to carefully wiggle the top so that these come loose. You cannot simply push the top toward the back and have it separate - though the clips look like this would be possible. There are two tabs at the front of the case which prevent this from happening.

No need to remove the front control panel cover, it is not relevant to this process. Also, all the hardware is part of the bottom of the case, so no concerns removing it. Unless you break a clip, then you are in trouble.

Re-assemble in reverse order for these instructions, and voila, clean scanner!

Posted on Jul 23, 2016

What did you use to clean the glass with?

Posted on Jan 13, 2008

OK Just Stupid (G).... Open the lid, pull it up and off and you will see two screws below the hinges. If you have decided to purchase another scanner already, you are clear to proceed. Take these out, pry the halves apart until you hear a click. Push the upper section toward the control panel and the will come apart like a freshly caught oyster.

I would not only clean the inside of the glass, but would get a can of compressed air and blow the heck out of the area below the black thing. This should get most of the dust off of the mirrors (3).

I took mine apart and cleaned them, but, if you had problems opening the case, I definately would not try taking this assembly apart. It'll make you cuss.

Posted on Jan 02, 2008

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Now for the fun part...

Once PC is fully rebooted plug in Scanner ScanMaker s400
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Click on Browse
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