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Viking ddsb423dss ice hangs up in door - Refrigerators

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Ice being trap behind the door; will not fall into glass


Refer this problem directly to Viking and also inquire about a service and parts manual.

Feb 09, 2014 | Viking Designer Series DFSB548D

1 Answer

Why is my Viking freezer not making ice?


I would suspect that the sensor used to measure if the bin is faulty. They usually use a small probe or a magnet on the ice maker door, if one is dirty or the door is not closed properley the machine may think the bin is full and decide not to make ice. I would look for a sticking door or dirty probe.

Sep 07, 2012 | Viking Refrigerators

1 Answer

Our new 48" Viking side by side does not feed ice cubes adequately. If you need several glasses of cubes it stops feeding and when one opens the freezer door they are piled up and fall all over the floor....


I experienced the same problem several times with our VCSB483DSS also.

What I found was that the ice come down the chute side way and got stuck at the flap in the door. As you continue to press for ice, the machine pushes more ice & they all back up in side the chute and in the door, ready to dump on unsuspecting person who open the freezer door.

I think the the problems are:
1 - over application of foam insulation in the chute pathway in the door.
2 - possible bad timing on the flap opening causing the falling ice to get stuck.

My solution for the past 6 years:
1 - clean out the over application of foam insulation - this reduce the incident frequency from once a month to once or twice a year.
2 - inform my family member that if while you pressed for ice, and the ice is not dropping, but you hear the motor still cranking away, stop pressing for ice immediately. Stick you finger up the dispenser to make sure the flap is open, and push the ice to un-stuck them. And finally, be prepare to get 2 cups full of ice.

Viking may make professional quality fridge (13 years experience in restaurant business), but ice & water dispenser is not their strong point.

Oct 09, 2010 | Viking 42 in Built In Professional...

2 Answers

48 " viking ice maker tray frozen no ice


Try replacing
the icemaker unit. I used Supco model RIM943 and its working great. Found it online for $55 on line.

My Viking 48" ice maker has given me a little trouble too. The first ice maker assmble was replaced under warranty. It only came with a one year warranty so when it just went out again I thought I would take a look. Just like you I had no ice. It only take two screws to remove the ice making unit and a quick discount plug. I read up on the unit to trouble shoot it. My Ice maker had the ejection forks stuck in the down (in the ice cubes) postion indicating the unit was out of sync and needed to be completly replaced.

On another note:

I also had a proble with the flapper ice cube door on the outside ice dispenser. Ice cubes would get stuck in the door and would not drop into the cups. This was a lot tougher to fix, but I like figuring things out. Turns out I had some ice that got stuck in the flapper and some how it melted and froze back up to lock the flapper. When the motor came on it sheard a shear pin in a coupling just off the drive motor. I made a home made shear pin and put it back together and all work great now. It was a bit of work to take it all apart and to tell that the motor was good and the relay was working right.

Jul 27, 2009 | Viking VCSB423 Side by Side Refrigerator

1 Answer

FREEZER IS FORMING ICE IN VERY BOTTOM AND CAUSING DOOR TO STICK


first of all, defrost the freezer. after that swich off your refregerator for about 8hrs and place the thermostart point on 3...............now try it. i'm sure that your problem will be solved

May 15, 2009 | Viking Professional VCBB363 Bottom Freezer...

1 Answer

Viking Ice Maker Leak


have you cleaned the machine lately? the float may be dirty and getting stuck and not shutting down the water as it should.

Jan 06, 2009 | Viking Refrigerators

2 Answers

Viking VCSB423 side by side icemaker


You could empty the bucket when full for the days leading up to a party and save the ice somehwere......or buy an Ice machine

Sep 12, 2008 | Viking VGSC306-4B Gas Kitchen Range

1 Answer

Viking all refrigerator


I just started having the same problem with my 48" frig/ freezer Viking Designer series 2 years old- this has been a hot summer, we were not home much and the AC in the house was set higher 78 degrees so the frig I guess had to work a bit more - when I open the door to the frig water droplets acually run down the interior of the door and the box insde is always damp - I also have stress cracks in the interior shell of the frig - repairman is trying to get Viking to fix it- it has been a year now and it still is not fixed- the stress cracks were caused by improper insulation application to the inside of the frig according to the repair people- Also my handles have pealed - like the stainless steel is not really stainless steel - Any ways could the temp in the house changed - does not mean the frig should not work well - For what it costs, I expected better

Sep 11, 2008 | Viking 42 in Built In Professional...

2 Answers

Ice maker problem


I also have this problem.  The ice that was hanging, when looking in the freezer was the right side ice.  I just releveled the frig or increased the height of the side that was hanging causing the water to level.  It has cut down on the amount of ice or times the ice hangs. 

Sep 17, 2007 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

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