Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Partial line print

I have an HP Officejet 7310 All-In-One and am having a problem with my print quality. Only the top half the line of text prints and the bottom portion does not. I've tried changing the ink cartridge but still having a problem. I've done a printhead realignment and run the diagnostic menu but nothing seems to show a problem or resolve my printing problem. Any suggestions?


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Re: Partial line print

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Posted on Dec 22, 2007

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The print head prints two lines of text/image at one time. If there is a partial print of alternating lines, you probably have a partially clogged print head. Print a test page to see what you get, and perform head cleaning process if needed.

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Hp has an online chat help desk which is open 24/7. They are very helpful and can direct you through a repair solution, if it's not major, for free.

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1 Answer

Print Quality

  1. In Windows, click on the Start button and choose Control Panel.
  2. Choose Printers and Other Hardware from the menu that opens.
  3. Choose View Installed Printers or Fax Printers.
  4. On the window that opens, look for your printer's name. Right click on the printer's icon and choose Printing Preferences.
  5. On the Print Quality tab, choose Draft or Fast (varies depending on the printer).
  6. If you want to conserve your color ink, choose Grayscale Printing on the same tab (just remember you'll have to uncheck that box if you want to print something in color).
  7. Press OK. That's it; now your printer will automatically print in Draft Mode (and in grayscale, if you chose that option) until you change it back. To change it, simply follow the same instructions and choose Standard for print quality

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Change the settings in MS word. Your looking for line spacing. Set line spacing to 1. Can't find line spacing? Open Help, type in the search window (line spacing). Try printing now.

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