When I press the scroll key, it just goes off to another menu entirely, instance, select contacts and try to scroll down and it changes to another sub menu, maybe messaging. Scroll to menu and it tries to delete the sub-menus and reports back that it was unable. In general, the phone is acting real wacky. I cannot even hook up to d web cos it goes off immediately I try to access it. I don't think d prob is wit the scroll key.
Try removing the battery for 10 seconds and then put the battery back into the phone and power the phone back on. If that did not help.....Have you had the phone less than a year brand new? If so, it would be covered by the manufacturer warranty (Nokia in this case) for 1 year but only for phone hardware and software malfunctions. If your phone has been exposed to water, you can check by removing the battery cover and battery and looking for a sticker that should be all pink or red. I would say first of all figure out what could have caused your phone to start doing this. The problem your phone is having does not sound like a problem that can be fixed by changing any settings. It sounds like your phone may need to be sent to a repair center. You should talk to your phone carrier about the problem you are having and ask them what they can do for you about repairing your phone. If you have insurance on your phone you could use that also but be sure to read the fine print because phone insurance has limitations. I hope this helped you.
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1.Turn off your Coolpad Quattro phone and pull out battery and reinsert it after a few seconds
2.Press and hold both Volume DOWN + UP and hit POWER button until "Recovery mode..." showing on the screen. When the triangle with an exclamation mark appears touch the HOME touch key to enter Recovery menu.
3.Select Factory reset/ wipe data. (scroll down with VOL down.)
4.Select with power.
5.Scroll down to Yes - delete all user data. Press power to confirm. If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset; click Reset phone and Erase everything to format your phone.
From the main menu screen, press Contacts [Right Soft key].
Press Options [Right Soft key].
Select a contact from the contacts list.
Press the Right Soft key for options.
Scroll to Manage Contacts, press OK
Select Erase, press OK.
Press Right Soft key to select all or select desired contacts to erase by pressing OK to mark each contact.
Press Left Soft Key for Done.
Display shows Erase Contacts?
Select Yes, press OK. If this does not work, "Power the phone off for 30 minutes and then power it back on and try it again."
1. Press the "Menu" button, or select the "Menu" option, on your Samsung phone. Your phone menu will now appear.
2.Scroll through the menu using the directional pad and highlight the "Settings" option. Press the button in the center of the directional pad to continue. 3. Scroll to the "Phone" option and press the middle button. Then scroll to the "Language" option and press the middle button. The phone will now show two fields: "Screen text" and "Input language." 4. Scroll to the "Screen text" field and press the soft key under the word "Change." A list of the available languages will now appear in a drop-down box. On Samsung phones that use a SIM card, an available option is called "Automatic," which will default the phone to the language of the SIM card. 5. Scroll to the language you want and press the "OK" button. 6. Highlight the "Input language" field and press the "Change" soft key. Scroll to the language you want and press the "OK" button. 7.Press the soft key under the word "Save" to save your changes and return to the phone settings menu.
From the stand by screen press the "Menu" key. Scroll to Settings and select by pressing the right soft key.
Scroll to Audio and select by pressing the right soft key.
The phone will display the current ringing profile or style. Highlight the detail option and select Change by pressing the right soft key.
Highlight "Calls" and select Change by pressing the right soft key.
Scroll through all options and select the desired Ringtone or vibration setting.
Press the end call key to exit. Deleting a Ringtone:
Press the Menu key. Scroll to "My MEdia"press Select. Scroll to "Sounds" press Select. Highlight the Ringtone to be deleted. Press the Menu key. Scroll to and select Mark. Press the Menu Key. Scroll to Delete Marked Files press Select. A pop up message appears "Delete from phone?" Select Yes.
Hard Reset will reset the phone to its factory settings and erase all data.
1. Press the MENU/OK key to select the MAIN MENU tile.
2. Scroll Up to Settings and press the MENU/OK key.
3. Scroll Up to More and press the MENU/OK key.
4. Scroll Up to Security and press the MENU/OK key.
5. Enter the lock code. For this example, press 7 to prompt one to fill in.
If you can’t recall your lock code, try using the last four digits of your wireless phone number. If this doesn’t work, call Sprint Customer Service at 1-888-211-4727.
6. Scroll Up to Erase/Reset and press the MENU/OK key
7. Scroll to Reset Phone and press the MENU/OK key.
8. Read the Warning and press OK (Left Soft key).
9. Scroll Up to Yes and press the MENU/OK key.
10. Scroll Up to Yes and press the MENU/OK key to complete the reset.
11. For this example, once the reset is complete, scroll Down to No to decline to verify Wireless Backup
Wipe it to start over. Sometimes when you change or add something like a THEME or a download it HOSES the BB completely. So delete what was on there and don't download a theme or any other wacky add-on.
To Sanitize or Clear out all the information in a Blackberry Device
Scroll to select the OPTIONS icon and press [Trackwheel] to select. Scroll to select SECURITY and press [Trackwheel] to select. On some units you may have to select GENERAL SETTINGS before getting the next menu. Press [Trackwheel] again to access the Menu screen for the security. Scroll to select the WIPE HANDHELD and press [Trackwheel] to select. Scroll UP to select CONTINUE and press [Trackwheel] to select. Type blackberry on keyboard to confirm the action press <-| key. System responds with ERASING INFORMATION.
I don't know what you are referring to when you say STANDBY option, so I'll include what I know about the password option. Maybe you mean SECURITY TIMEOUT, or maybe your version calls it standby time..
Setting up a password for the device: Scroll to select the SETTINGS/OPTIONS icon and press [Trackwheel] to select. Scroll to select SECURITY OPTIONS and press [Trackwheel] to select. Scroll to select GENERAL SETTINGS before getting the next menu. Scroll to select the PASSWORD It should say ENABLED. For most people the security timeout is set to 1 HOUR.
Setting up the time it takes for the BB to require a password: Select the line you need to change, and Press [Trackwheel] to access the Menu CHANGE OPTION should be highlighted Press [Trackwheel] to select. Scroll UP to select ENABLED and press [Trackwheel] to select. Scroll to select the SAVE and press [Trackwheel] to select. System responds with NEW PASSWORD: input your new password press the <-| key. System will ask you to re-enter your NEW PASSWORD: input your new password again and press <-| key.
Select contact, ( not from recent call list ) us softkey or menu to select "contacts" go to the contact name and press menu key and select edit. Scroll down until the phon number is highlighted and press the ok key. Make your changes and be sure to select "save".