Question about Computers & Internet

2 Answers

Device doesnt show in 'my computer'

I have a 250gig external drive. The computer loads the USB drivers and says that it is ready to use, but the device doesnt appear on 'my computer' I have tried different USB slots and different computers with the same results

Posted by on

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 3,153 Answers

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

Posted on Sep 29, 2009

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 68 Answers

This happens when there is not adequate voltage supplied to the external hardisk

try using a friends adapter or a different usb cable

Posted on Sep 29, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Genx flash memory


Click Start, type Device Manager in the Search box
Click Device Manager from the returned list.
Click Disk Drives from the list of hardware
Right-click the USB external hard drive with the issue, and click Uninstall.
After the hard drive is uninstalled, unplug the USB cable.
Wait for 1 minute and then reconnect the USB cable. The driver should automatically load
Check for the USB drive in Windows Explorer

Note: Connecting your USB external hard drive into a non-powered USB hub can cause a lack of enough power to operate the external drive. Instead, plug it directly into your computer.

Sep 29, 2013 | Electronics - Others

1 Answer

Upgraded from windows 7 to windows 8 ,now storage device not showing.


Have you tried to shut down the computer, unplug the usd external drive, reboot the computer, plug in the USB external HDD the should apply the driver. That said, Have you tried a Thumb Drive or any other USB device in the USB ports? It's a common problem when upgrading a OS that Hardware issues popup. Open the Device Manager, Is your USB controller working? Enabled? Any other devices in error? Unknown devices? Use the Win 7 drivers for your computer found on the computer manufacturer's website. Change the compatibility on the driver for Win 8.

Jan 11, 2013 | Western Digital 1TB WD ELEMENTS USB...

1 Answer

My computer doesn't show the external drive


Try plugging the hard drive to a different usb port, if that doesnt work its possible that you may need to update the usb drivers.

Dec 11, 2011 | Fantom Computers & Internet

1 Answer

My computer is not recognizing my LaCie external hardrive


First cehck whether your computer is able to recoznize other USB storage devices or not. If you see that it is not recoznizing other USB storage devices. Then you need go to your Boot Up screen, the screen that opens when you restart your PC.

Then go to the USB section and enable USB drive.

If this also does not resolve your problem, then try installing USB drivers on your PC, You can install them from the website : http://www.softwarepatch.com/tips/usb2-driver.html

I hope this resolves your problem.

Apr 20, 2010 | LaCie Hard Disk 1TB Desktop with Hi-Speed...

1 Answer

External drive doesnt show on computer wen i plug


install proper driver for your external device

Jan 18, 2010 | Electronics - Others

2 Answers

My maxtor basic external model STM905003EHM301-RK cannot load by computer...plz help me..


All you have to do is plug in the device into the USB Port, and connectthe drives AC Adapter if neccesary. Thats all there is to it. The driveyou plug in will show up as a hard drive in My Computer
if problem persists try loading the drivers for disk that you can download from www.download.com

May 01, 2009 | Computers & Internet

3 Answers

USB drive problem


I had a client with this same issue. However, her issue was that the top left USB port would only accept flash drives. Your external harddrive is probably not getting enough power from your USB port. Try using two USB ports (you can get a connector for this) to power up the external harddrive.

Apr 06, 2009 | HP Compaq nx6325 Notebook

1 Answer

Western Digital MY BOOK 500gig - Drive does not appear


Check the driver letter assignement, and make sure there is no conflict on that (happened to me on my laptop as well).
I found out by reading this: www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

Definitely don't format if not required, you can first try to restore the MBR.

Mar 01, 2009 | Western Digital My Book Essential 1TB...

4 Answers

Wd 120gb External no longer recognised by my PC


hi there

have you tried looking at the device manager?
you can also try transfering it to different usb ports.

hope this helps

Feb 04, 2008 | Western Digital Passport WDXML800UE...

1 Answer

Lacie 160 gb hard drive problem


Did you mess with any Config Files?

Sep 04, 2007 | LaCie (300740) 160 GB Hard Drive

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

384 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...