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I have an HP laptop about 4 years old. was getting some messages about trying to install windows and installing sonic update manager. Now after a little while the screen appears to burn from the center and turns grey, totally locking it up. I even tried to use my restore disks and it did it when I had 17 mins left. What is it?? Already bought new computer. Thanks!

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Just to make sure that it isn't infected with some sort of malware, go to www.filehippo.com and download a free utility called MalwareBytes Malware Remover, run this program, let it update and perform a quick scan. After the scan is complete, post the results on your deskyop and delete all that it finds, reboot.

Posted on Sep 29, 2009

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I have this window that keeps popping up ''sonic Update Manager''. They want me to put in a cd that has the file um.msi in it. This was a download so I do not have a disk. I continually ''end Task'' in the...


Follow this procedure and your problem will be resolved. Do exactly i say..!

Step 1:- First Downlaod the windows Clean up utility.

http://support.microsoft.com/kb/290301

Click on the link above --> and then Under Summary Option on this page.

Click on the link mention below:-
( Download the Windows Installer Cleanup Utility package now. )

Install the windows clean up utility on the computer.

Once it is installed Hit the finish button.

Now Click on start-->go to All programs-->navigate
Microsoft windows Clean up utility software.--> click on it and runn it.

Once the Clean up utility window opens up.

Find out sonic Update Manager in the list you see.

Click on it and highlight it .

Now click on the button remove at the botton of that screen.

Once it is gone. Restart the computer your system will not pop up that message again.

( Reason :- The reason why you are getting that message is that the sonic Update Manager software is not installed properly on your system which is why it keeps poping up the MSI ( microsoft Installer ) on your screen for sonic Update Manager. )

So to get rid of it just remove the MSI from the list in windows clean up utility and it will not pop up again.

Let me know if it works for you.

Please do follow the instructions as provided. It will work.








May 11, 2010 | Computers & Internet

1 Answer

No sound in my laptop


There are 4 ways you can download and install audio drivers :

1.From Device Manager

(1).Click Start, type Device Manager in the Start Search box, and then press ENTER.
(2).In the Device Manager dialog box, expand Sound, video, and game controllers.
(3). Right-click the device, and click Scan for hardware changes.
You should see a message that a hardware device is being installed. Additionally, the uninstalled audio device is now present in Device Manager.
(4).Close the Device Manager dialog box, and then determine whether you can hear sound.

2.From the motherboard or installation CD - If your computer came with a motherboard CD, the audio drivers should be on the disk.

3. From manufacturer's website - If you don’t have the CD go to your computer manufactures web page to search for updated sound driver software. Read the instructions on the download pages carefully before installing.

4. Microsoft's Windows Update feature : If there are no updated sound drivers available, use Microsoft's Windows Update feature. Connect to the Internet and try the following items until Windows Update opens:

(1).Click Start, and then click Windows Update (if it is listed).
(2).Click Start, click Settings, and then click Windows Update (if it is listed).
(3).Click Start, click All Programs, and then click Windows Update (if it is listed).
(4).Go to Microsoft's Web site and click Windows Update from the Downloads menu.

Mar 19, 2010 | Toshiba Satellite R15-S822 Tablet PC

1 Answer

An audio driver for laptop e-system3086


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} There are 4 ways you can download and install audio drivers :

1.From Device Manager

(1).Click Start, type Device Manager in the Start Search box, and then press ENTER.
(2).In the Device Manager dialog box, expand Sound, video, and game controllers.
(3). Right-click the device, and click Scan for hardware changes.
You should see a message that a hardware device is being installed. Additionally, the uninstalled audio device is now present in Device Manager.
(4).Close the Device Manager dialog box, and then determine whether you can hear sound.

2.From the motherboard or installation CD - If your computer came with a motherboard CD, the audio drivers should be on the disk.

3. From manufacturer's website - If you don’t have the CD go to your computer manufactures web page to search for updated sound driver software. Read the instructions on the download pages carefully before installing.

4. Microsoft's Windows Update feature : If there are no updated sound drivers available, use Microsoft's Windows Update feature. Connect to the Internet and try the following items until Windows Update opens:

(1).Click Start, and then click Windows Update (if it is listed).
(2).Click Start, click Settings, and then click Windows Update (if it is listed).
(3).Click Start, click All Programs, and then click Windows Update (if it is listed).
(4).Go to Microsoft's Web site and click Windows Update from the Downloads menu.

Mar 17, 2010 | Computers & Internet

1 Answer

I want audio drivers for this laptop


There are 4 ways you can download and install audio drivers :

1.From Device Manager

(1).Click Start, type Device Manager in the Start Search box,and then press ENTER.
(2).In the Device Manager dialog box, expand Sound, video, andgame controllers.
(3). Right-click the device, and click Scan for hardware changes.
You should see a message that a hardware device is beinginstalled. Additionally, the uninstalled audio device is now present in DeviceManager.
(4).Close the Device Manager dialog box, and then determinewhether you can hear sound.

2.From the motherboard or installation CD - If your computer came with a motherboard CD, the audiodrivers should be on the disk.

3. From manufacturer's website - If you don’t have theCD go to your computer manufactures web page to search for updated sound driversoftware. Read the instructions on the download pages carefully before installing.

4. Microsoft's Windows Updatefeature : If there are no updated sound drivers available, use Microsoft's Windows Updatefeature. Connect to the Internet and try the following items until WindowsUpdate opens:

(1).Click Start, and then click Windows Update (if it is listed).
(2).Click Start, click Settings, and then click Windows Update (if it islisted).
(3).Click Start, click All Programs, and then click Windows Update (if it islisted).
(4).Go to Microsoft's Web site and click Windows Update from the Downloads menu.

Mar 15, 2010 | Computers & Internet

1 Answer

Doesn`t work all the time and makes a whirring noise, do i need to buy a new cd/dvd drive?


Before you beginTo determine if the CD or DVD drive displays on the My Computer screen, follow the steps below.
  1. Turn on the computer and remove any discs from the CD/DVD drive.
  2. In Windows 98 and Me, double-click the My Computer icon on the desktop. In Windows XP, click Start and then My Computer .
  3. A CD/DVD drive icon displays on the My Computer screen when Windows recognizes the drive. If Windows recognizes the drive, find and use a section below that pertains to the CD-writing software with the issue.
  4. If the drive does not display on the My Computer screen, go to the Microsoft support website and search for documents on missing CD DVD drive .
RecordNow by Veritas/HP/Sonic does not recognize the CDRW or DVD+RW driveIf RecordNow does not recognize the CDRW or DVD+RW drive, follow the steps below.
NOTE: Install any updates for the RecordNow engine available on the Sonic support web site (in English). Step 1: Uninstalling RecordNowTo uninstall RecordNow to reset the software and cause it to look for the CDRW or DVD+RW drive again, follow the steps below.
NOTE: The steps below pertain to Windows XP.
  1. Click Start and then Control Panel .
  2. Double-click Add or Remove Programs .
  3. Select Record Now and then click Add/Remove .
  4. Follow the on-screen instructions until the uninstaller finishes.
  5. Select DirectCD and then click Add/Remove .
  6. Follow the on-screen instructions until the uninstaller finishes.
  7. Remove any discs from the drives and restart the computer.
Step 2: Installing RecordNow using Application RecoveryAfter Windows restarts, install the RecordNow software to begin creating CDs.To install the RecordNow software, follow the steps below.
  1. Click Start , All Programs , HP Tools or Compaq Tools , and then Application Recovery .
  2. Click Application Installation and then click Next .
  3. Select HP Record Now or Sonic RecordNow! and then click Install .
  4. The installation automatically installs all files. Follow the on-screen instructions.
  5. Restart the computer after the installation completes.
The HP Record Now or Sonic RecordNow! software should now recognize the CDRW drive. Back to topRoxio (Adaptec's) Easy CD Creator does not detect the CDRW driveEasy CD Creator produces an error message when it is unable to detect the drive, such as: There are currently no supported CD Recorders available...To prevent these errors from occurring, follow the steps below.
NOTE: Windows XP is not compatible with Easy CD Creator 4 and earlier. If the HP Pavilion computer was updated to Windows XP from Windows 98 or Me, use the native CD writing ability in Windows XP or purchase and install CD writing software that is compatible. Step 1: Installing updates for Roxio (Adaptec) Recording Software If the recording software is from Roxio (formerly Adaptec), go to the Roxio software updates page (in English) to obtain any software updates that are available for Easy CD Creator (with or without CD Copier or Direct CD). If Roxio still does not detect the CDRW drive after installing the updates, continue to the next step. Step 2: Changing the CD drive letter back, if it changedUpgrading to Windows 98 or Windows Me can change the drive letter to a different letter and make the drive undetectable to Easy CD Creator. To change the drive letter back to F or another previously designated letter, follow the steps below.
  1. Right-click the My Computer icon on the desktop.
  2. Click Properties . The System Properties window opens.
  3. Click the Device Manager tab.
  4. Click the plus sign next to CD-ROM .
  5. Double-click the CD-ROM name and then click the Settings tab.
  6. Under Reserved drive letters , select M (or the previously assigned letter) from the drop-down list. Be sure that both the Start drive letter and the End drive letter are the same.
  7. Click OK , Close , and then Yes .
  8. Restart the computer. If Easy CD Creator continues to fail to recognize the CDRW drive, continue to the next step.
Step 3: Uninstalling Easy CD CreatorIf the above steps fail to make Easy CD Creator recognize the CDRW, recover Easy CD Creator by uninstalling it. Recovering Easy CD Creator resets the software and causes it to look for the CDRW drive again. Be sure that you have the last recovery disc of your Pavilion recovery disc set before continuing.uninstall Easy CD Creator, Step 4: Installing Easy CD Creator using Application Recovery

Jan 17, 2010 | HP Pavilion dv6000z Notebook

1 Answer

Can anyone tell me how to get sonic update off my computer screen, i tried everything i could think of but it comes back when i try to cancel it, it says there is another program running that is updating...


Hello,

I assume you have tried the Add/Remove Programs routine...and didn't work.

A second solution is to disable the Sonic Update service that starts up when you computer starts. You can do this by going to Start, click on Run, and then typing in MSCONFIG and pressing Enter.

Click on the Startup tab and you’ll see a list of all of the processes that start up when your computer starts up. You can uncheck any service to prevent it from loading during bootup. For the Sonic software, search for any startup item named sgtray, or that has the words Sonic Update Manager or Update Manager related to the path your application is installed.
Also, if you see isuspm or issch, uncheck them too. You may also see something called “UpdateService” or “InstallShield” in the command column, make sure to un-check those. Don't worry about disabling an important process as windows will give you an error message, so unless you get an error, it is safe do do it. You can always check again any processes you need.

A third solution is to clean up the Windows Installer files in Windows. Sometimes they get corrupted and cause problems that translate into popups on your screen.
You can download the Windows Installer Cleanup Utility straight from Microsoft and hopefully it will help you even if all of the above have failed.

Hope you get your annoying popup killed!!

Oct 10, 2009 | Computers & Internet

1 Answer

CAN'T INSTALL WINDOWS SERVICE PACK 3 (KB936929) and SONIC UPDATE MANAGER


All you need to do is open sonic update and disable sonic update manager from running automatically.Then reinstall the updates.

May 16, 2009 | Dell Precision 380 P4 Dual Core 3 GHz...

1 Answer

Problem = (windows service pack) + analogue power saving) + (sonic update) = dead pc for no apparent reason = reboots itself = grrrrr


Hi

Great so far you have excellent work in analyzing the problem now, to stop a paitcular update from being installed you have to
1.Go to Control Panel
2.Open Security Center
3. Click Automatic Updates
4. Choose the Option saying "Notify me but dont autoamtically download or install them"

By doing so the update manager will evrey time ask you which updates to download and install you simply have to click on the chekbox to accept or reject them. (But do read the instruction with the updates that, what will be the changes otherwise you may miss some imporatant update?)
This is what i have been doing over the years any till now I dont have problem with the update manager.

May 16, 2009 | Microsoft Windows XP Professional With...

1 Answer

Roxio update manager cannot find Um.msi


I found this...may be helpful...

Usually, a "UM.MSI" error means that the update manager may have become corrupted and needs to be reinstalled

To resolve :

> Permanently remove the Sonic Update Manager. This will not affect the performance of any Sonic/Roxio software currently installed on the system.


> Reinstall the application.if any errors while installing then install the fix.


> This may be caused by removing certain non-Sonic/Roxio applications that share file resources with our Sonic/Roxio software. To fix, you will need to replace these files with this fix utility: http://tools.roxio.com/support/dell/isum_hotfix.exe


> Be sure all Sonic and Roxio applications are shut down before launching this utility. This hotfix requires a reboot. No reinstallation of the software is necessary.

Apr 19, 2009 | Dell Dimension 9150 (DIM915MIN) PC Desktop

1 Answer

When I reboot my PC or open Sonic, I get a Sonic Update Manager window that says "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Sonic...


Download and install CCleaner.
You can use ccleaner to clean up all windows and internet temporary files, ren a registry clean and also in "tools > startup" stop that annoying Sinic nag screen from coming up.

www.ccleaner.com

Aug 09, 2008 | Sonic Computers & Internet

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