Question about Logitech Harmony 890 LCD Remote Control

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Blank Blue Screen, but buttons still work

My Logitech Harmony 890 is about 1.5 years old and now has a blank blue screen. Buttons still work, if you remember their assignments. Is this issue common and is it repairable?

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I had the same problem and when I took the remote apart the ribbon connecting the lcd screen to the remote controller board was sheared. The remote was dropped and the impact caused two of the traces on the ribbon to tear.

Posted on Oct 09, 2009

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My logitech harmony 890 has stopped controlling my Pioneer AV receiver. Both are about 5 months old


1. Ensure you are using the latest version of the Harmony Client Software. (Pairing is done in the software and the newest version is needed)
2. Ensure that the `Control Devices` are assigned correctly to the Remote & Extender
3. Update the Firmware in the extender and remote\
FIRMWARE:
a. Log into the Logitech Harmony Remote Software on your computer
b. Click on the Downloads button at the top-right corner of your screen
c. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Update the configuration
a. Once the firmware upgrade is complete, click on the Update Remote button
5. Test the remote


Are the devices you are trying to control assigned to the remote or extender?

Jan 01, 2010 | Logitech Harmony 890 Universal Remote

2 Answers

My remote is about 4 yrs old and some of the


There seems to be an issue with the Harmony 880/890 where, after a time, certain buttons that are used more often become unresponsive (though 4 years is not a bad run!) They either need to be pressed very firmly (and sometimes held down for a few seconds), or they stop working entirely. This is probably due to the wearing out of the metallic bubble button that is beneath the film adhesive of the circuit board. If this has happened, the repair can be tricky. In most cases if only one or two buttons are the problem, you may want to try the 're-mapping' strategy as described below. Remember, the beauty of this remote is that you can create 'soft' keys using the LCD screen and re-map almost any key you like. Here is a link to a good post on the Logitech forum which describes how to test the buttons and re-map them. Good Luck!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9796&p_created=1232640364&p_sid=1E1TzrCj&p_accessibility=0&p_redirect=&p_lva=3219&p_sp

Dec 17, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Remote control is not working screen is lighted but blank screen cant even turn tv on! how do I find out if is still under warranty is 2-years old


Logitech's Harmony remotes only have a one year warranty, except in Europe where it is 2 years.

Also, they do not provide repair services.

That being said, it is known that if you call them about this issue, you may get a discount for a new remote.

Hope that helps!

Nov 07, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Harmony 890 Screen lights up but no text shows, its just blank


HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.


If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

Oct 22, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

My logitech harmony 890 remote's screen is blank. it still works fine, but the screen is blue and blank


This seems as though it may be a hardware issue. Please try contacting logitech through phone support of email support under the contact page on www.logitech.com

Oct 02, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Logitech Harmony 890 Pro - Blank LCD Screen


Replacement screens can be found on ebay for around $25-$30. I was having the same problem as everybody else, and none of the solutions posted online worked for me - software, firmware, battery pulls, safe mode, etc. I replaced the screen in about 5 minutes and was back up and running.... I almost bought a new remote, but figured I'd try the $26 screen first.... Glad I did..

Sep 29, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Screen is blank on Logitech Harmony 890 remote. It is charged


HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.



If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

Sep 25, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Have blank screen, but remote works. Harmony 890


If the screen is still blank after you update the firmware in safe mode, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.


Hope that helps :)

Sep 25, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Harmony 890 screen is blank


HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.



If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

Sep 09, 2009 | Logitech Harmony 890 LCD Remote Control

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