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How to reset the sansa e270

If the sansa e270 is frozen, how do i reset it?

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  • Master
  • 803 Answers

1. Push the "Power" switch downward into the "Hold" position.
2. Press and hold the "Menu" and "Record" buttons at the same time until the device resets.
3. Push the "Power" switch upward all the way to turn it back on.
OR
1. Grab a steady hold around the device.
2. Push the "Power" upward and hold it there until it powers off.
3. Power the device back on by releasing the power switch and then pushing it upward again.
OR
1. Unscrew the screws on the back of the device (or simply push the lid off if it is a model without screws.)
2. Take out the batteries from the slot and wait until the screen goes black.
3. Insert the batteries the same way they were mounted and attached the lid again.
4. Push the power switch upward to turn on the device.

Posted on Oct 01, 2009

6 Suggested Answers

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Posted on Jan 02, 2017

  • 758 Answers

SOURCE: sansa e270

To obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you
Computerrep

Posted on Mar 27, 2008

  • 758 Answers

SOURCE: driver for sansa e270 for win xp os

Install Windows Media Player 11. The Sansa drivers, and MTP system, are part of WiMP10 / 11. Windows XP "out of the box" has WiMP9, which may be your problem.

The Sansa can function as a flash drive in MSC mode, but your files transferred in MTP will not be available on the PC side.

The Sansa does not require specific drivers from SanDisk, as it's integrated into WiMP.

Go under menu, setting and change the device to MTP or playforsure..

Let me know if that works
Please rate accordingly
Thanky you
Computerrep

Posted on Nov 11, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: My sansa e270 6gb is frozen

I'm always hesitant to give this answer, because if it's done wrong, you can do more damage to your player, but the answer is: you need to format your player. I would format the player from inside the player's settings menu - but if it's stuck on Refresh database, you may not be able to do this. Follow these steps in order:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Feb 15, 2009

ThaMp3Doctor
  • 8596 Answers

SOURCE: sansa e270 it lost driver

Go to Sandisk's website and get the software you need. If the reinstall fails:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Mar 27, 2009

  • 5 Answers

SOURCE: sansa e270 ....computer no longer reads content of sansa

Well, the reason you can't see some of the songs is because they are in a hidden folder. To access the hidden folders, you have to go to computer, then folder options, and check unhide hidden files and folders. If you go back to sansa, you should see a light colored folder that is titled music.

Posted on Jul 16, 2009

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1 Answer

Sansa e270 freeze if switch on,it indicates,REFRESHING DATABASE"


Having gone over a month with no response, I assume the reset solved the problem.

Jul 08, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa mp3 screen has frozen on a song and any button i press is inaffective what should i do???


If your Sansa becomes frozen or unresponsive, you may need to reset the unit. To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset.

Mar 10, 2010 | SanDisk Sansa e270 MP3 Player

2 Answers

Screen is off. It's frozen.


Holding the power button for 20 seconds should reset it.  Otherwise, there are many solutions on the support page here.

May 27, 2009 | SanDisk Sansa e270 MP3 Player

1 Answer

My sansa e270 6gb is frozen and wont go past the refresh database screen what can i do to erase all the data that is on it and start all over


I'm always hesitant to give this answer, because if it's done wrong, you can do more damage to your player, but the answer is: you need to format your player. I would format the player from inside the player's settings menu - but if it's stuck on Refresh database, you may not be able to do this. Follow these steps in order:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Feb 15, 2009 | SanDisk Sansa e270 MP3 Player

1 Answer

Stuck on refresh/black screen


I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Mar 22, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Sansa E270


Reset, and then try resetting the clock again.

Jan 16, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Refurb Sansa e270


Hold the power button for up to 30 seconds to "reset" the device.







Best of Luck.

Oct 31, 2007 | SanDisk Sansa e270 MP3 Player

1 Answer

Sansa Sandisk E270 - Refreash Database


I found that the unit needs to be turned on first then plug it into your usb port.

Dec 20, 2006 | SanDisk Sansa e270 MP3 Player

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