Question about HP LaserJet 3015 All-In-One Printer

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I have a 3015 scanner printer. When I try to scan the scan to panel says not set up on PC and it will not scan. Device driver and control panel on PC says all is OK and scanner is ready. Printer works fine. How do I get scanner to work

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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Dinoza
  • 112 Answers

SOURCE: HP All-in-one will not scan

I think I have the solution for you (after facing similar problem). Try installing the drivers and then go to my computer right click on the HP and select "Scan using wizard". My HP is able to scan using this method although I still can't scan using the button on the printer so if you don't mind clicking the mouse instead of the printer's button you should be fine. Let me know if it worked. Cheers, D.

Posted on Jul 14, 2007

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Mix-it-up
  • 832 Answers

SOURCE: MFC-440CN: Prints but does not scan

you might find an answer here:
http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=mfc440cn_all&Cat=8

Posted on Feb 03, 2008

bandana_gyrl
  • 181 Answers

SOURCE: scanner won't work but the printer does

Ok here is the answer you have all been waiting for - look on the CD that came with any HP printer for the mac and you will see that it is for 10.3.9 and 10.4. I bet you dollars to donuts you have the new 10.5 leopard software and you got the new printer for free from the apple store.

All is not lost - go to the hp website at www.hp.com and on the left side you will see a grey menu that says software and driver downloads click on it and type your product. The version right now is 9.7.1 once you get all the way through. DO NOT INSTALL THE HP INSTALLER FILE - it is the same as the CD.

Well on the off chance your using windows the same applies - delete the old software on your computer and follow the steps above. The version number you will need depends on what OS but just make sure it is the most recent and you should be fine.

Posted on Feb 28, 2008

  • 1 Answer

SOURCE: HP LaserJet 3030 Message: Scanning error cannot connect

I had the same problem on XP and Vista and it turns out that if your don't have the HP Toolbox Running/starting up with pc this caused my problem. Once I lunched it to startup with I am able to scan using the Scan To Button on my Scanner.
-Cepedare

Posted on Dec 20, 2008

nalin_elliot
  • 224 Answers

SOURCE: HP4550 No Scan Options: Refer to Device Documentation

Double click the icon on your desktop called hp direc tor/hp solution centre.
point to settings and the point to scan settings.
click on the option that says scan to setup.
a new window will open with a list (called the destinations list).
select each item on the left hand side and then there will be a right arrow button click on that.
Once your done with all items then at the bottom of the new window there should be either an ok/update the device button now try to scan this should now work.God Bless

Posted on Jun 18, 2009

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2 Answers

HP 2520hc scanner drivers


Which driver set did you install? Did you install the HP basic drivers, the full software or the Windows XP built-in driver? The Windows OS driver usually only is the printer driver.

If you connected the USB cable before installing the HP software, you will get the OS drivers. Disconnect the USB cable and then uninstall the printer driver. (Start > Control Panel > Printers and Devices. Then right click on the printer and select Remove Device.)

Install the HP software. If you want to launch a scan from the all-in-one's front panel button, install the full software.

Next open the scan software on your computer. (This is the HP Solutions Center for most models if you use the full software.) Attempt to launch a scan from the software. Adjust the resolution and other settings as needed. Then use those settings to adjust the destinations for the front panel buttons in the software. (Settings > Scan Settings > Button Settings)

If this doesn't work, try a different USB cable, a different USB port on your computer and a direct connection (if you are using a USB hub). Scanners require bi-directional communication with the computer and may fail when the printer works due to a minor cable issue. If you have the printer connected to a router or similar device to turn it into a network printer, again the scanner will not work. Again the direct connection to the computer is needed.

If you are still having trouble, can you use the all-in-one's copy function? If not, do you have any error messages? If the scanner mechanism isn't moving, the unit probably needs service. (This model doesn't have a scanner lock to protect the mechanism in transit.)

I hope this helps.

Cindy Wells

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1 Answer

Machine suddenly stopped scanning


Open My Computer and see if there is a scanner device at the end of the list. If there is, try to scan using Windows scanner and camera wizard. (right click on it, Get picture using Scanner wizard)

Remove the drivers from Control Panel, Add remove programs. Disconnect the printer. Restart the computer. Reinstall the drivers from the original CD that came with the printer. When the installation program ask you to connect the printer, do so. If you have lost your CD, try to download the "Full installation package" from the site of the manufacturer.

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Hp3015 can scan and copy, cannot print original disc cannot recognise the printer is connected when I try to install the driver


go to control panel , sistem and go to administrator divices and update the printer diriver from there

Aug 01, 2010 | HP LaserJet 3015 All-In-One Printer

2 Answers

Cannot scan


Your printer is bundled with a printer and scanner in 1. But you need to install the two drivers for the device, the Printer driver and the Twain driver or scanner diver. To check if you successfully install the 2 devices, open My Computer Icon if you are using Windows XP or higher, you can see there Imaging devices or the Device name with the scanner icon. If you cant see it, you need to re install the driver, disconnect the USB cord form your PC and reinstall it using the autoplay installation, this installs all the required driver for your device. Plug in the USB of the device if the installer application says Searching for hardware or something, wait until finished.

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I canĀ“t scan with HP LJ3015 /WIN XP PELASE HELP ME


When you installed it you should have a new program under "start", "Programs".....maybe "HP scan utility" (or something similar) to open up the scanner dialog box -it may even be an icon in "my computer", then put your document in the machine and select the scan from your PC, rather than the control panel of the machine. This is how I used my previous HP scanner -never from the unit itself.

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1 Answer

Scanner busy!!


hi!!!

try to look on the taskbar
right click on the printer icon then
cancel all printing that are pending!!!

Nov 10, 2008 | HP LaserJet 3015 All-In-One Printer

1 Answer

My scanner always scans with blurry lines across scanned images from it


Hi,

I believe that you are trying to scan via HP solution center.
Did u tried scanning from Scanners and Cameras in control panel, and did u notice any lines?

If u get the same lines, we have to remove the USB Composite device and imaging device drivers.

1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Check for Imaging Devices, click on + sign, then u will see "hp photosmart c3100" right click on it and click Uninstall. Then, Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:wE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HO DESKJET F300)

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

7.Try scanning.Please let me know after following the steps!

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Printer works well, but the scanner will not scan only leaves a black page

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