Question about Garmin GPS II Plus GPS Receiver

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GPS 2 plus: The unit will not aquire satellites.

GPS 2 plus: The unit will not aquire satellites. It is locked on position 45.0N, 84 22.5W.

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  • Garmin Master
  • 3,287 Answers

Try removing the batteries from the GPS and reinstall after a minute or two.

If you still have problems, you can speak with a Garmin representative to determine if it can be fixed over the phone or can be repaired at their service center. They can be reached below:

North America - Consumer Products (for all Garmin products except Apollo aircraft)
Monday - Thursday: 8 AM - 6 PM, Friday 8 AM - 5 PM Central Time (closed holidays)
US: 913-397-8200
US Toll Free: 1-800-800-1020
Canada: 1-866-429-9296
E-mail Product Support

Europe - Consumer Products(for all Garmin products except Apollo Databases)
AustriaFor all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 43 (0) 3133 3181 0
Website
BelgiumFor all Garmin products except Aviation.
Friday: 9:00 AM – 15:00 PM (GMT/UTC +2)
Phone: 00 32 2672 5254
Website
DenmarkFor all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 45 4810 5050
Website
FinlandFor all Garmin products except Aviation.
Monday – Friday: 8:30 AM – 16:00 PM (GMT/UTC +3)
Phone: 00 358 19 311 001
Website
FranceFor all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 18:00 PM Central European Time (GMT/UTC +1)
Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 33 1 5517 81 89
Website
GermanyFor all Garmin products except Aviation.
Monday – Friday: 8:30 AM – 17:00 PM Central European Time (UTC/GMT +1)
Phone: 00 49 898 58364 880
Website
ItalyFor all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 13:00 PM / 14:00 PM – 17:30 PM (GMT/UTC +2)
Friday: 9:00 AM – 13:00 PM / 14:00 PM – 16:30 PM (GMT/UTC +2)
Phone: 00 39 02 3669 9699
Website
PortugalFor all Garmin products except Aviation.
Monday – Friday: 09:00 AM – 12:30 PM / 14:00 PM – 18:00 PM (GMT/UTC or GMT/UTC +1 depending on city)
Phone: 00 35 1214 447 460
Website
SpainFor all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 13:30 p.m / 14:30 PM - 18:00 PM Central European Time (GMT/UTC +1)
Phone: 00 34 934 972 373
Website
SwedenFor all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 00 46 7744 52020
Website
United KingdomFor all of United Kingdom users and customers in unlisted countries in Europe, Africa and Middle East
Monday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC)
Phone: 00 44 808 238 0000
Website

Posted on Sep 29, 2009

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1 Answer

GPS 72H problem in seeing position


This unit may not aquire satellites as fast as the newer units. Make sure that it is locked on to as many satellites as possible. Also, make sure that yu are not under any metal obstructions such as a flybridge or bimmini. This should help.

Mar 09, 2014 | Garmin GPS 72H HANDHELD

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Model 1350 will not aquire satelites to operate


Hello,

During the initial start up of your GPS it may take 15-30 minutes to lock satellites depending on where it is. I would suggest giving it a full charge powering it on then let it sit for 30 minutes. If you are unable to lock satellites still there may be an issue with your unit.

Hope this helps!

Apr 07, 2011 | Garmin Nuvi 1300 GPS Receiver

1 Answer

Delay while aquiring satellites, and then loses satellites frequently


Your problem might be that the GPS can't get a lock on the satellites and it doesn't know in which part of the world it is.

I suggest you download the latest updates and QuickFix, then leave the unti close to a window (even if you are indoors). The unit should be able to get a fix on the GPS satellites in less than 15 minutes.

Please, let me know if you need more detailed instructions

By the way, TomTom suggest to update your GPS at least once a week. This ensures that the GPS can finde the satellites quickly. believe me, after I did it the 1st time, the GPS was able to find the setellites in less than 10 seconds. Most GPS take a good couple of minutes :)

Apr 01, 2010 | Tomtom XL 340.S GPS Receiver

1 Answer

My garmin gose not move when we move


it hasnt linked to the satellites yet...make sure its fully charged, then slide the switch to the off position for 15 seconds, then power it back on and take the unit outside in clear view of the open sky and wait until the satellites lock on.

you can tell when the satellites are linked by the bar at the top in the main menu area..you need atleast 3 green bars for it to aquire your position.


bill

Dec 24, 2009 | Garmin nuvi 250W GPS Receiver

1 Answer

While driving Garmin Nuvi 250 constantly loses satellite signal. The screen says that it is aquiring a signal. It is also constantly refiguring the route.


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  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

Nov 12, 2009 | Garmin nuvi 250 GPS Receiver

2 Answers

Show map does not show current location


im going to assume the satellites are not locked on.

look up at the top right corner of the map screen, and there should be atleast 4 green bars..if not, the satellites have not locked on to your position yet and wil show the last location you were at when i lost the satellites.

take the unit out side in clear view of the open sky and turn it on, then hold the power button for ten seconds. after it turns off, hold the power button till it starts. let it sit outside for up to 30 minutes to aquire the satellites.

if that fails, go HERE and download and install the latest update. just follow the install direction and it should fix it.

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Sep 30, 2009 | Magellan Maestro 4040 GPS Receiver

1 Answer

My magellan position froze in Colorado and stays frozen.


try a hard reset. start the gps and using a paper clip insert it in the little pin hole on the side of your 4040 and take the gps outside in full view of the open sky and let it aquire the satellites, it may take up to 30 minutes it lock on to the satellites. if that fails, follow the link below to update the unit to the latest firmware for the 4040 you must register it on the magellan site before they will let you download anything.

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Aug 15, 2009 | Magellan Maestro 4040 GPS Receiver

3 Answers

Aquiring satellites


Are you outside with a clear view of the sky? It should find satellites once the unit is turned on. Does it say "Looking for satellites" or "Acquiring satellites"?

If it is "looking for satellites" then it means that the unit have lost all data (time, date, location). If it is "acquiring satellites" then it have date and time, but not location.

Looking for satellites require a longer setup time (could be as much as 15 minutes). Acquiring satellites is much faster (not more than 2 minutes).

Date and time is updated from satellites once the unit gets a satellite lock.

Jan 31, 2008 | Garmin StreetPilot C330 GPS Receiver

1 Answer

Unit will not acquire the satellite signs


FYI ....My Roadmate 760 would not aquire a signal, I went to diagnostic screen and found it was detecting/tracking 0/0 satellites. Held the plugged in unit out the window and within 10 seconds was tracking 7 satellites! Turned out my 1999 Olds Silhouette Van has a anti-glare filter inside the factory windshield that blocks GPS signals.My wifes 2001 Chevy Impala also has same type filter. Check your windshield, filter is visible inside glass to within about three inches of edges of glass. Worth a look.

Dec 29, 2007 | Magellan Roadmate 760 GPS Receiver

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