Question about HP PhotoSmart 7150 InkJet Printer
The diagnose program says that the print cradle won't move because there is a something obstructing its path....ie paper jam. But I have checked and there is nothing there. When I open the door to check the print cartridges ( because of the blinking lights indicates incorrectly installed cartridge or that it is malfunctioning) the print cradle will not move over to the center position. I have tried unplugging everything and restarting with no luck.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.
Posted on Jan 13, 2009
OK....try removing the carts, close the printer, turn off, then disconnect...alot of the problems with the newer HP printers has to do with their ROM memory....if that doesn't work, then there is defintely something in the paper path, no matter how small. Try to eliminate the copy function....does the error happen as soon as the printer is finished powering up??
Posted on Jul 23, 2009
Does is look/sound like the cradle is attempting to move? Make a loud popping sound? There is small belt that is used to guide cradle across the platen. Take a closer look to see if anything is obstructing that belt. It's rubber and looks like it has gear teeth on it and fits around white gear wheels on side of cradle.
If it doesnt' move at all, a hard reset might clear it. You'll have contact HP support for that as each printer model is different. Some you just hold the power button in for a certain number of seconds.
A soft reset can be tried by unplugging power cord from printer and waiting 15 seconds then reattach power.
Posted on Oct 05, 2009
SOURCE: It says "The print cartridge
Well you may please follow the HP official site and check out the solution given by HP support. follow the link below -
Thanks for using FixYa!!
Posted on Sep 10, 2010
I'm glad to see that I'm not the only one who has had this problem without a solution. I found that by moving the print cartridge (with the power on) all the way to the left, closing the door, powering it off, then powering it back on, then doing the test print (cancel and color start copy key), it would print. Had to do this 2-3 times. Then tried printing a document and it printed. So far, it 'appears' to be working OK. Hope it keeps working, otherwise I will just have to get another printer...
Posted on Dec 20, 2010
Tips for a great answer:
Apr 14, 2014 | Canon PIXMA iP3500 Printer
Mar 28, 2010 | HP DeskJet 5740 InkJet Photo Printer
Sep 11, 2009 | Epson Stylus Photo R200 InkJet Printer
Jul 23, 2009 | HP Deskjet F2210 InkJet Printer
May 12, 2009 | Office Equipment & Supplies
Mar 16, 2009 | Epson Stylus Photo R200 InkJet Printer
Feb 19, 2009 | HP DeskJet F4280 All In One Printer InkJet
Jan 14, 2009 | HP Photosmart C3180 All-In-One InkJet...
Mar 17, 2008 | HP Photosmart 2575 All-In-One Printer,...
Jul 23, 2012 | HP PhotoSmart 7150 InkJet Printer
48 people viewed this question
Usually answered in minutes!