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WD Passport 500GB - My Computer Panel Freezes trying to recogniz

My WD Passport 500GB External Hard Drive was working a couple of hours ago however when i try to plug it in and try to open 'My Computer' the panel freezes. It seems to recognises it on Disk Manager but continues to freeze whenever trying to open My Computer to run it. Therefore i can't use it. The only change prior to this problem was that i installed a new Windows update

Please HELP! Cheers

P.S I have tried on other computers with the same problem.

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Me three. same sh*t. smh. wtf? anybody know anything

Posted on May 24, 2013

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I have this problem too.
WD My Passport 1TB
Windows Vista 32bit
HP Pavilion dv6000 (USB2)

Posted on Jan 25, 2013

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I know this wont help you, but i am having the exact same problem, so at least you not alone. if you have found anything out i would appreciate the feed back and visa versa if i figure it out.

Posted on Nov 09, 2009

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Posted on Jan 02, 2017

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I am begging someone to help me PLEASE.I have WD Passport Ultra, I ACCIDENTALLY removed access to 'everyone' in Security.Then Passport turned to NTFS and is now 'Local File F:.Help how do I repair?


First off don't freak your data is still there. If you were to plug that drive into a Linux computer you simply copy all the data. Anyhow in windows it sounds like you just need to take back ownership of the drive. so right click on the drive in Windows then Properties click on the Security Tab and hit that Advanced button. Then click on the Owner tab and click on edit. Then click on Other users or groups and add your user back. and put a check in the Replace owner on subcontainers and objects. I think that will do the trick.

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I dropped my WD Passport on the floor and it got disconnected from the usb cord drive cable, when I plugged it all back in and plugged it on my pc it doesn't shop up anymore, how do I fix it?


Sadly you don't.
Dropping a hard drive and having it still work is something you should never expect.
You could pry the case open and put the drive it in an empty external drive case and see if it works, or try a new cable, but the most delicate part is the drive mechanism itself, and if anythings broken, that is most probably it.
You could probably get a replacement, maybe not WD, for around $60 and one I got on special $70 including postage from an online seller a few weeks ago had a 500GB WD drive in it.

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I tried to format my 500gb WD passport essential with exfat using windows 7 for my mediastar pvr . Now neither pvr or windows 7 can see the harddrive


Windows 7 does _NOT_ support 'exfat' drives, as you have found out.
You can "format" the drive, to use 'FAT32' or 'NTFS' file-systems.

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My wd smartware has suddenly stopped working. it shows not working checking for solutions... and then fades off. connecting my wd passport essential 500gb...i can unlock the hard drive to see the...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Nov 21, 2010 | Western Digital My Passport Essential...

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Not detected in xp


hi

go to WD site and get drivers for XP downlod and run that then try hopw fully it will work

May 25, 2010 | Western Digital My Passport Essential...

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I am using the passport essential 500gb on my macbook pro. I dont use time machine...i just backup files manually. I tried to transfer an item to the passport and it told me that it couldnt be moved...


i almost have the same problem, i bought the
Western Digital My Passport Essential 500GBfrom a week ago and i left the drve connected to the laptop and copying data from an old WD drive and after couple of hours i found an error appearing.......then i clecked okay and restarted the laptop and from then my
Western Digital My Passport Essential 500GBdoesn't appear in my computer drive list nor in the device manager.
i just cut my precious data from the other drive.

PLZ help

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How to format WD Passport 1TB to FAT32 I have used WD external 500GB passport drive with my samsung 1080p9 dvd player successfully WD 1TB passport drive is not recognised by dvd player


Plug the drive into your PC.

Right Click on My Computer (or Computer in Vista/Windows 7) and select Manage.

Click on Disk Management.

Right Click the Volume in question and select Format. Select FAT32 in the options.

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How do I completely remove the WD Sync software so I can use my 500GB WD external hard drive for manual copy-and-paste


Assuming you are using XP, Vista, or 2000 you can format it as a NTFS drive. while a lt of folks do not like Vista, this is one area where it really shines.

Plug in your WD PASSPORT.

Bring up the START menu -> right click COMPUTER-> select MANAGE -> select STORAGE ->select DISK MANAGEMENT.

Find the dive -> select/highlight the WD PASSPORT -> right click and select FORMAT. make sure to format as an NTFS drive. Depending on the size of the drive this might take a while - so go have dinner and a movie.

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