Question about Canon PIXMA MP830 All-In-One InkJet Printer

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After replacing PGBK with 2 different new Cannon cartridges, printer doesn't print black. Deep cleaned twice & waited 24 hours as book said.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

mediatecar
  • 60 Answers

SOURCE: pgbk cartrige

Your printer works with the PGI-5BK cartridges, that are in fact just ink-tanks, the printhead being apart of the tanks, so if the cartridges are not empty, it cannot be because of them. It doesnt matter if you replace the cartridge, the problem is in the printhead.

If the problem occured just a while ago, you should consider that NOT PRINTING a long time (30 days) with a printer can lead to ink drying out in the printhead, clogging the nozzles. OK, now it comes: If you have some tehnical skills, you can remove the cartridge and desassembly the printhead (where the cartridge are in) and do the following:

Put a paper-tissue on a small plate (like a coffee-cup plate), then put some boiling water on it, just 2~3mm of water over the tissue.
Put the printhead with the nozzles part downside on the tissue, in the hot water.
Let it stay there in the water 30 min.
Put the cartridges back on the printhead (without installing it in the printer), rap it in an other clean tissue, than shake it strongy as if you want to force ink to get out trough the nozzles. Then clean gentle the nozzle part of the printhead on some sheets of tissue.
Get the cartridges again out of the printhead, install it in the printer, then install the cartridges again and run a few cleaning processes from the printers maintenance software.

It should work. If you dont have the tehnicall skills needed, Canon gotcha, or you can visit a local specialist to make all this for you, they usualy have better equipmens, as ultrasonic cleaners and special solvents that makes all this easyer.

Rate the solution if it helped you!

Thx.

Posted on Feb 04, 2008

  • 12 Answers

SOURCE: iP4300 only recognizes magenta OR cyan

1. Get compressed air
2. Run Printhead under HOT water, do not worry about contacts getting slightly wet.

3. Blow compressed air with straw attachment into screens where the cartridge nozzle sits on printhead. then let it sit and dry.

4. reinstall print test page

5. if this fails open paint/photoshop and print a page of the color that is not printing correctly. rinse and repeat until colors flow freely.

I have several ip4300s and I have yet to give up the ghost on a printer with a clog ujsing this method.

Posted on Jan 21, 2009

websnail
  • 419 Answers

SOURCE: Not printing black ink after replacing cartridge

Hi,

Unfortunately I have no idea which compatible cartridge you're using so it's difficult to provide a definite solution. However a few things to consider:

1. The cartridge needs to have a clear vent hole so if you haven't removed tape or a plug from a hole that was indicated in the instructions, you need to do this.

2. Try removing the cartridge and then touching the exit port on the cartridge with a Q-tip (cotton bud) to see if the ink flows to the cotton. If it doesn't you need to replace the cartridge.

3. Check the cartridge is sitting properly in the printhead.. The interface between the printhead, rubber grommet and the cartridge exit port is very important and the cartridge needs to sit in this properly.


My guess is that the compatible cartridge is not up to the job and you need to consider getting an OEM (Canon original) instead.

You may want to think about finding a refill kit and using the Durschtich (German) method of refilling using bulk ink and a chip resetter instead of compatibles.... Nifty-stuff forums have a LOT of information on this subject so it's well worth a look.

Hope that helps.

Martin

Posted on May 28, 2009

don_farr
  • 1011 Answers

SOURCE: Why two black ink cartridges?

The larger of the two cartridges is used for text only. The smaller is used for color printing. Its purpose is to eliminate the need for a "Processed" black (black being mader by the color inks).\

Don

Posted on May 30, 2009

  • 1 Answer

SOURCE: Canon MP500 PGPK cartridge wont print

i have the same problem too. This is obviously a product defect. If Canon not fix it, i wont buy Canon printer anymore.

Posted on Oct 26, 2010

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3 Answers

My PGBK ink cartridge is not printing. I just replaced it. Everything else is working fine. I have done several cleaning jobs on it and the test prints that I print don't even show PGBK or the black...


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water and put the print head with the nozzles up to stream water.Hold that 5 mins then turn the print head around with the nozzles down.Hold that for every color of 5 mins.Then put the print head in hot water with the nozzles down.Left it water about 15 mins and then you must very nice to dry.When the print head dry put it in printer and start cleaning.If this not help you need to replace the print head.It's part number is QY6-0062.

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1. UNplug printer at outlet or power strip & wait a full minute.
2. Plug back in and check if ok now.
=========
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=========
1. If of the above neither works; use a new cartridge, but don't discard old one.

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Sounds like your black pigment (PGBK-5) cartridge has clogged up the printhead or similar.

You could try running a single Deep clean on the that colour alone (use Right click printer > printing preferences > maintenance tab > Deep Cleaning)

If that doesn't work you will probably need to either:
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or
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Hope that helps.

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i have the same problem too. This is obviously a product defect. If Canon not fix it, i wont buy Canon printer anymore.

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