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How do i get rid of total security the bogus anti virus software?

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  1. Print out these instructions as we will need to close every window that is open later in the fix. Due to this malware infecting Internet Explorer, it is suggested that you use Firefox or another browser when following these instructions.

  2. Before we can do anything we must first end the Total Security process so that it does not interfere with the cleaning process. To do this we must first download and install a Microsoft program called Process Explorer. Normally, we would have you use the Windows Task Manager, but this rogue will disable the ability to run it. Please download Process Explorer from the following link and save it to your desktop:

    Process Explorer Download Link

  3. You should now have the Procexp.exe file on your desktop. You now need to rename that file to iexplore.exe. To do this, right-click on the Procexp.exe and select Rename. You can now edit the name of the file and should name it to iexplorer.exe. Once it is renamed you should double-click on the file to launch it.

  4. Once the program is running, you should be presented with a screen similar to the one below.


    how do i get rid of total security - procexp.jpg

  5. Scroll through the list of running programs until you see a process named tsc.exe. When you see this process, select the tsc.exe process by left-clicking on it once so it becomes highlighted. Then click on the red X button as shown in the image below. Newer versions of this executable may be using names consisting of random numbers or characters. If you see a process that is composed of random numbers or characters and has a shield icon shield-icon.jpg or a padlochow do i get rid of total security - padlock-icon.jpg"http://i.fixya.net/uploads/images/padlock-icon.jpg" alt="padlock-icon.jpg" class="h_mi" /> next to it, then you have found the process you need to terhow do i get rid of total security - tsc-process.jpg

    tsc-process.jpg

  6. When you click on the red X to kill the process, Process Explorer will ask you to confirm if you are sure you want to terminathow do i get rid of total security - procexp-confirm.jpge image below.


    procexp-confirm.jpg

    At this point you should press the Yes button in order to kill the process.

  7. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:

    Malwarebytes' Anti-Malware Download Link


  8. Once downloaded, close all programs and Windows on your computer, including this one.

  9. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.

  10. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.

  11. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK

    mbam.jpg

  12. On the Scanner tab, make sure the the Perform quick scan option is selected and then click on the Scan button to start scanning your computer for Total Security related files.

  13. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something elhow do i get rid of total security - scanning.jpgdically check on the status of the scan. When MBAM is scanning it will look like the image below.


    scanning.jpg
  14. When the scan is finished a message box will appear as shown in the image below.


    scan-finished.jpg

    You should click on the OK button to close the message box and continue with the TotalSecurity removal process.

  15. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

  16. A screen displayhow do i get rid of total security - mbam-total-security.jpgt the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.


    mbam-total-security.jpg


    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

  17. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

  18. You can now exit the MBAM program.
Your computer should now be free of the TotalSecurity program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
Preparation Guide For Use Before Posting A Hijackthis Log


Associated Total Security Files:
c:\Program Files\TSC
c:\Program Files\TSC\tsc.exe
c:\Program Files\TSC\Sc2C21UvvM.exe
c:\WINDOWS\system32\winsource.dll
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\TSC.lnk
%UserProfile%\Desktop\TSC.lnk
%UserProfile%\Start Menu\TSC
%UserProfile%\Start Menu\TSC\Help.lnk
%UserProfile%\Start Menu\TSC\Registration.lnk
%UserProfile%\Start Menu\TSC\TSC.lnk
c:\Program Files\Common Files\System\Uninstall
c:\Program Files\Common Files\System\Uninstall\Uninstall TSC.lnk
Associated Total Security Windows Registry Information:
HKEY_CURRENT_USER\Software\1FD92E3F7C34799BFB075C41DA05D1FE
HKEY_CLASSES_ROOT\CLSID\{D263FA6D-84CC-48A8-9AF6-C664362B7A5B}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D263FA6D-84CC-48A8-9AF6-C664362B7A5B}
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "1FD92E3F7C34799BFB075C41DA05D1FE"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center "AntiVirusOverride" = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center "FirewallOverride" = "1"

Posted on Sep 29, 2009

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