Question about Concord Camera Eye-Q Duo 2000 Digital Camera

2 Answers

Software can not attain photo from camera. The image/photo is in the camera but it will not transfer to edit/save/print etc. Is there a driver that needs to be replaced? Can the repair be done by the user (me)?

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  • 4 more comments 
  • tgalbrait483 Sep 29, 2009

    You sent me to a list of drivers, but...The drivers either don't match and/or don't download successfully.

  • tgalbrait483 Sep 29, 2009

    Concord EyeQ Duo LCD. Photos can be seen on the viewing window of the camera. The photos will not transfer to the edit/crop/print functions with the software installed on the PC

  • tgalbrait483 Sep 29, 2009

    I uinstalled the software. Reconnected the camera and turned it (the camera) on. No result.

  • tgalbrait483 Sep 29, 2009

    Should I reinstall the original software then add the driver? Thanks (so far) for your prompt attention to this problem.

  • tgalbrait483 Sep 30, 2009

    The Camera View Screen now displays nothing (grey screen) when connected to Computer.

  • tgalbrait483 Sep 30, 2009

    Thank you for responding.



    Microsoft Windows XP

    Professional Version 2002

    Service Pack 3

    Intel (R)

    Pentium (R) 4 CPU 1.80 GHz

    512 MB of RAM



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2 Answers

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  • Master
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Try uninstalling the camera software, and then just hooking the camera up to the computer and turning it on. More than likely Windows will import the photo and ask you what to do with it, plus delete the photos from the camera. You really do not need the camera software in most cases unless you are running an OS older than XP. You can reinstall the camera software if you do not like the built in Windows software.

Posted on Sep 29, 2009

  • 2 more comments 
  • NOT ME Sep 29, 2009
  • NOT ME Sep 29, 2009

    It does not matter. Install the driver and then install the software. If that does not work then reverse the order. The camera should work with just the driver installed and no software at all. If it still will not recognize the camera, then open My Computer, find the drive the camera is connected to and click open. If that does not work, open scanner & camera wizard and follow the directions.

  • NOT ME Sep 30, 2009

    You never have said what OS you are running. What are you running?

  • NOT ME Sep 30, 2009

    This camera should work with XP. I am at a loss as to why it will not work and can offer nothing more. I suggest you contact the manufacture. Sorry, I wish I had more for you, but you have done all I know to do to get it to work. I am sure you have tried another USB port to make sure the one you are using is actually working. The only other thing I can think of is to try it on another computer and see if it works. I wish I could have helped you, but I can think of nothing else to do. If you can get a refund, I would take it back and get another brand camera. Get a name brand camera such as Kodak, Sony, Pentax, etc.

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  • Concord Master
  • 19,396 Answers

Probably yopu will need the drivers.

The drivers for Concord camera are available here.

Unplug USB connector when you start installing the files. The setup wizard will tell you if and when to connect the camera.

Posted on Sep 29, 2009

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