Question about Brother MFC 420CN All-In-One InkJet Printer

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Brother mfc 420 cn does not print red color

I have tried printing documents and the part of the documents that are in red ink does not print. can anyone help?

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  • 832 Answers

Do you use generic ink? If yes, the generic ink might have clogged the ph (valve stucks inside because of lack of additives!).

Anyway, do this:
(use near full level ink carts!)
make sure carts are placed well and are secured.
Press menue then start bk copy then fortimes arrow up. machine will be in maintenance mode. press 7 then 6 then 4 then start bk copy. machine will refresh ink in tubes and ph and do some cleaning cycles. when finished press 7 then 6 then 3 then start bk copy. ,achine runs a power purge. when fisihed press 9 then 9 to leave the mode. press ink etc. to run a quality test print.
If you still cant see any magenta, the ph is defective and needs replacing!

Posted on Dec 19, 2007

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try reseating the magenta ink cartridge or replacing it.

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What it say in English is as follows: The MFC will stop printing in Color/Gray scale when one or more of the ink cartidges is empty.

6e239a9.jpg

Open the properties of the MFC. Under "Advanced" Tab Click the Printing Defaults at the bottom left. At the bottom of the window that pops up you will see the information that I translated for You.

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There may be an error in the printer. Try turning the printer off and turning it back on to do a power cycle on it.

Are you cartridges full? You can get blank pages to print out if you don't have any ink in the cartridges or if the ink is clogged up in the cartridge. If that is the case you may need to buy new cartridges. I buy all my ink and toner supplies from www.lasertekservices.com

They have great customer service and if you give them a call they can help you out with the problem you are having.

Hope this helps :)

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Try running a few cleanings on the color.

Press the ink button and select cleaning,, do about five cleanings. Print the ink quality test page (from the ink button as well) and see the quality if it improved.

If it still doesnt print its possible the ink is clogged and may need servicing to replace the printer head

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What can I do. How can I solve this problem. They are brand new.

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this has been written many times here in the forum.

plz search forum "unable to print"

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Did you do a test print by pressing ink testprint etc.? Do you have all colors incl. BK? If yes, check the printersetting WITHIN Word. Is the mfc the printer to be recognized by Word or is it another one? If you miss the bk upon the test sheet try to clean the ink cart by help of pressing ink arrow-down-button (cleaning) and (blue) start mono. If there is no or not enough ink check the cart. In case you use third party ones, use an original brother cart and do the cleaning twice. Third party carts do make a lot of trouble due to malconstruction!

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Brother MFC 420 CN


the brother printer is not a good brand i also have a brother mfc 3220cn and it gives the same problem, what you have to is unplug the machine and let it stand for about 2 days take out the cartridges and clean the printing with air replace back them and plug in.that should remedy your problem.i urge on you never to buy brother printers.if you buy them get a bottle of phensic along with it.good luck my brother.

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