Question about Lexmark X5070 InkJet Printer

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Scan error message, scan requested then scan failed

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  • Lexmark Master
  • 19,396 Answers

Hi.
By now you have probably solved your problem, or decided to replace the printer.
Scan failures can be caused by many factors.
If you still get the problem, please provide more information on how the problem occurs, including info on any eventual error message.
Thanks.

Posted on Dec 09, 2009

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2003 saturn L300 p1780


DTC P1780 (3.0L (L81))

To improve shift feel, the transmission control module (TCM) may request that the engine control module (ECM) reduce engine torque during shift events. When such a request is received, the ECM responds by retarding the base ignition timing and notifying the TCM that the request has succeeded. If the ECM is unable to comply with the request, the ECM sends the TCM a message that the request has failed.
The torque reduction request is sent to the ECM through a communication network called the controller area network (CAN). Two circuits are used to communicate CAN data between the ECM and TCM. A fault in the CAN will not cause DTC P1780 to set by itself. If a CAN fault occurs, other DTCs will set before DTC P1780.
When the TCM receives a torque reduction failure message from the ECM, then DTC P1780 will set. DTC P1780 is a type C DTC. Take your pick of which you think this code is for , this or the TSB - technical service bulletin. What need to hook up scan tool an data PID'S - Do you know what PID'S are ? sensor data read on a scan tool .

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If the primitive (as you call it) Windows Scan program is working then there is no problem with the machine. It can connect to the computer.
I suspect that the other (non primitive) scanning software is not configured correctly. It may be using a wrong driver. You may have installed some other device that is able to scan (such as a program that capture screens from calculators) and it has been set as default driver. Check the configuration of your scanning software.

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Hello there:
this is a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message2.gif.
Printer Reset
NOTE: The embedded links in the table lead to specific troubleshooting documents.
StepAction1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.2
Power off the AIO and remove the power supply from the back of theunit. Open the scanner cover. Check the scanner glass for cracks andthe scanner casing for cracks. Close the scanner lid. Open the topcover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3.3
Power off the AIO and remove the power supply from the back of theunit. Open the top cover of the AIO. Using the carrier belt, move thecartridge carrier to the middle of the unit. Insert the colorcartridge, close the top cover, reinsert the power supply, and power onthe AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer2.gif fails again, continue to step 4.
No: Repeat step 3and install the black/photo cartridge. If both cartridges areinstalled, attempt a test scan. If the error message does not reappear,the error is resolved.4
Power off the AIO and remove the power supply from the back of theunit. Open the top cover of the AIO. Using the carrier belt, move thecartridge carrier to the middle of the unit. Remove the color cartridgeand insert the black/photo cartridge. Then close the top cover,reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark.If the error message does not appear with both cartridges installed,attempt a test scan. If the error message does not reappear, the erroris resolved.

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Go to Control Panel, then Programs and Features. Uninstall the Dell printer software.

Then, go to Control Panel, then Device Manager. Locate the printer, right click on it, and select uninstall.

Disconnect the printer from your PC.

Go to the Support section of Dell's web site, download the latest driver for your printer.

Restart your PC.

Install the software. Connect your printer when instructed to, or after the software install has completed.

Let me know if you still have issues :)

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Press the windows key and R
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