Question about Acer Extensa 5420-5687 Notebook

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Extensa 5430 -keeps shutting down

I don´t know if it´s problem of overheating or processor ... I´m kind of getting tired of this laptop, really. At first, like a month ago, it just stared to shut down at random. I realized, that it´s probably due to overheat and gave it a different possition( different mat), so it can cool of much more effectively and got my self speed fan -so I know the temperature.
It worked well, up till yesterday - it started doing it again. This time I noticed, that just before it goes down, processor is overloaded and temperature is just normal.I have no idea what´s the problem, I have new instalation and I never install any nonsence. Also, I keep my register clean. Can anyone give me some advice as how to solve this, please?

and -very sorry about my english - I´m a foreigner.

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  • mahesh_barwa Sep 29, 2009

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I have the same model and had the same problem. My simple fix was to take off the back panel and remove the fan assembly (2 small screws). Once I had the fan off I saw what looked like a "filter" between the fan output and the metal heat exchanger at the back vent. turns out the "filter" was actually a hair/dust/dirt ball in the exact shape of the fan output. Pulled it out, blew out the rest of the dust with a can of air, and re-assembled. Now the airflow is back to normal and no more overheating issues. Try it before you spend $ on something that may not be the fix. Good Luck,

Posted on Sep 02, 2012

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I have the same problem on Acer Extensa 5420/5120 series
5420-5687, Model MS2210

I can find no reason for this.

Posted on Mar 18, 2010

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Posted on Jan 02, 2017

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