Question about Office Equipment & Supplies
If the printer/copier is new under warranty.get it replace from the company.but if its out of warranty.means one year old.then check out the above.this problem occurs in two cases.and many users face this problem. 1)if you have installed the driver of your copier in your pc/laptop/mac etc etc and from that when you give a command to scan and you get such error message on the the screen.that means the driver which you have installed is got corrupted in the pc.so it will support some functions and not support some.in this case just unplug the copier from power out let.remove the usb wire from the back of the copier.wait for two minutes and then reinstall the copier driver again .you delete the old driver which are already installed.copier driver cd comes with the copier when you buy a new copier/it will be mentioned on that cd .if you don't have that cd then you can just search on internet for the driver of the copier by mentioning the model number.you will get it in seconds .its free. ----------------- and now the second option ------- 2) if you reinstall the driver and still have the same exact problem,then its not the drivers problem.its the problem of scanner board in the copier.many times getting the printer/copier serviced by a local copier repair center solves the problem but if that does not helps then inner board of the scanner is faulty/so when you give a scan command it says requested but because the scanner board is faulty so it says scan failed. -------------- mostly the cost of this board are near to $45.you can get it easily from local printer repair shops/.they also replace it for you if you buy it from them. ---------------- this will help.thanks.please do rate the solution.thank you for using fixya .keep updated.
Posted on Sep 29, 2009
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Posted on Jan 02, 2017
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