Question about Kenmore Washing Machines

1 Answer

Kenmore top load model 20922 will not spin or empty but it does agitate

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,937 Answers

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If the problem isn't in the switch, and the Timer continues to move, the problem is likely in the transmission.

We had the same problem:

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode. Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt. You don't have to remove the drum.

http://www.fixya.com/support/r699497-replacing_gearcase

WITH APPOLOGIES TO AMERICAL APPLIANCE.COM, ILLUSTRATED DESCRIPTION OF REMOVING CABINET THRU TRANSMISSION.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2

inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main

agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.


Posted on Sep 29, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Kenmore elite washer model 110 won't empty water and spin


Does it agitate? If it does not then it maybe the coupler that connects the motor to the transmission. If you hear a clicking sound. This may be your problem.

May 21, 2014 | Kenmore Oasis Agitator 4.5 cu. ft....

1 Answer

I just replaced the transmission on my Kenmore 80. No agitation


your motor turns one way for the spin cycle and the other way for agitate. remove the coupler and test it that way.

Feb 04, 2010 | Kenmore 24832 Top Load Washer

1 Answer

Washing Machine does not agitate


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Following is the Whirlpool installation and maintenance PDF on how top load, direct drive washers work with a troubleshooting section.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Following is the Whirlpool parts list for commercial top load, direct drive washers although the consumer washers are basically the same.

The problem seems to point to the Agitate Cams in the transmission that raise and lower the Agitate gear on the main transmission shaft. These are relatively inexpensive to replace.

I'd also check the splines on the main agitator shaft and the two pronged "washer" on top of it.


Oct 03, 2009 | Kenmore Washing Machines

1 Answer

Kenmore Model 110.26712693 stuck on agitator cycle


Your air pressure hose going to the water level switch is pinched.
Open the top control panel to access the clear plastic tube and relieve the pinched area.

Apr 12, 2009 | Kenmore 22422 Top Load Washer

1 Answer

70 series kenmore washer won't agitate help model #82873120


No wash, no spin read THIS
Spins, pumps, won't agitate right: check THIS out

Mar 27, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Kenmore 90 washing machine does not spin or agitate


make sure your pump is not clogged or jammed..that will stop the motor,,quick test,,pull pump off and start unit in wash,,or spin if unit is empty..onthejob

Jan 31, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

My washing machine will not spin or agitate


Does the washing machine empty as normal? I am assuming it does and think the brushes on the motor could be worn. Hope this helps.

Jan 19, 2009 | Kenmore 24932 Top Load Washer

1 Answer

Kenmore washer 110 20912 990 will not spin or empty


sounds like perhaps you dissconnected the door latch assy,and never reconnected??? hte unit will not spin/drain with the door latch not making contact

Dec 13, 2008 | Kenmore 24032\24036 Top Load Washer

1 Answer

Series 70 Kenmore Washer Won't Agitate or Spin


baseball, sounds like a broken coupler, check out this post and post back, Catriver http://www.fixya.com/support/t144580-kenmore_8series_washer

Apr 26, 2007 | Kenmore 22422 Top Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

503 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal DeAngelo

Level 3 Expert

2333 Answers

fordexpert

Level 3 Expert

5546 Answers

Ed Mac

Level 3 Expert

731 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...