Question about Acer AL1916W 19" LCD Monitor

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W17e says "input not supported"

It says "input not supported" whenever i change the resolution higher than 1280 1080..i changed my vga card to my onboard one...cause at least here i can see everything clear with the resolution of 1280 1080.But when i switch back to my nvidia 8400 series vga card...after my windows loading screen it blacks out and says "input not supported".I really need help right now...By the way im using an hp desktop with a w17e monitor...

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Hi - here's what I found about your wide screen monitor:

The HP Pavilion w17e LCD wide-screen monitor has the following features:

  • 1440 x 900 factory-set resolution
  • Supports VGA analog signal video input
  • Plug and play capability, if supported by your computer system
  • On-screen display (OSD) adjustments for ease of setup and screen optimization
  • Energy Star compliant
Download & install the drivers for the monitor based on the version of Windows you are running from the HP site below:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=pe&dlc=es&product=3377546&


Once the drivers are installed, your issues should be resolved - the driver will allow only the modes that can be displayed on the monitor - probably giving you options for resolutions you hadn't seen before.

Posted on Sep 29, 2009

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  • 77 Answers

Probably your video card driver is out of date or not installed. Install the driver provided by the manufacturer or get it at your manufacturer's website. Also When changing to other screen resolution the frequency should be compatible. Try changing the frequency of your screen when it is in 1280x1080 to 60Htz then increase it slowly to see what frequency is compatible with that resolution.

Posted on Sep 29, 2009

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It says "input not supported" whenever i change the resolution higher than 1280 1080..i changed my vga card to my onboard one...cause at least here i can see everything clear with the resolution of 1280...


hi there,
looks like windows does not know how to handle the monitor.
You may try to disable the onboard graphic card in the BIOS before
hooking up the monitor to the nvidia card. then try to run windows in safe mode(by pressing F8 when booting up), it'll run windows with the lowest available resolution, which will be supported by the monitor.
Now download appropriate driver for monitor, install and reboot.

That should do the trick

good luck

Sep 29, 2009 | HP w17e Monitor

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My w17e monitor says "input not supported"


Not quite sure what the question is that you have not already answered for yourself.
That monitor's maximum resolution is given as 1440 X 900 at 60Hz and installing a more powerful video card won't change that.

http://reviews.cnet.com/lcd-monitors/hp-w17e-lcd-monitor/4507-3174_7-32735619.html?tag=mncol;psum

JOAT

Sep 29, 2009 | HP w17e Monitor

1 Answer

Cannot get correct resolution


1. It could be limitation of your video card. Older cards would not support high resolution for LCD monitors.
2. Be sure to use DVI(digital) output from your video card. You will not get a good resolution with VGA(analog)
3. When installing driver for a monitor sometimes you will get a chose to install analog(VGA) or digital(DVI) driver. Choose the correct driver.

Good luck!

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