Question about Ultimate Ears super.fi 5 Pro Consumer Headphones

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Super fi 5 pro

Same thing happened to mine, left earphone same problem. Cant speak to anyone at ue then told to contact logitech in turn they sent me to handheld audio in the uk. They wont honour my warrenty as i dont have a receipt? i registered them on line when i bought them but apparently that dosnt mean anything. So i asked them to repair them at my cost but was told they couldnt re solder them? I cant understand why? im going to try myself unless anyone has any ideas? this is the second pair ive had now.

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SOURCE: snapped plastic part above the size adjuster, only 1 week old

Skull Candy has a lifelong warranty on all their products, regardless if you still have the receipt or not. This happened to me, I shipped them the pieces and although it took a month or so, I got some new ones back in the mail.

Posted on Apr 25, 2009

ColdTattoo
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SOURCE: left earphone has snapped off a pair off

You can try to re-solder it but make sure you use a heat-sink and flux. The problem with small earphones is that it's a wire within a wire - for visual purposes picture it like the coax cable that goes in the back of your TV. If the inner wire is missing you can't just strip the wire to get it out because you need to keep the two from touching. If you don't mind spending a small amount of money take it to your local electronics repair store and they'll reconnect it for a small fee.

Happy Holidays and good luck!

Posted on Dec 18, 2009

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Left earphone has snapped off a pair off


You can try to re-solder it but make sure you use a heat-sink and flux. The problem with small earphones is that it's a wire within a wire - for visual purposes picture it like the coax cable that goes in the back of your TV. If the inner wire is missing you can't just strip the wire to get it out because you need to keep the two from touching. If you don't mind spending a small amount of money take it to your local electronics repair store and they'll reconnect it for a small fee.

Happy Holidays and good luck!

Dec 18, 2009 | Ultimate Ears super.fi 5 Pro Consumer...

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It is a very fiddly job and would need some very fine soldering even if you could open it without damage as it is very likely sealed !

Best option is to bite the bullet and get a new pair..

Preferably a different make !

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