Question about Hotpoint HTS16HBR Top Freezer Refrigerator

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I have a hotpoint model ctx18klatgrwh. Freezer

I have a hotpoint model ctx18klatgrwh. Freezer works but fridge only gets slightly cool.

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It most likely means that the air vent from the freezing unit has stuck in the closed position which causes the fridge to not be any where near as cool as it should be and if it is too cold then the vent is stuck in the open position. The vent is controlled by a small sync motor and either the motor has become faulty, the control module is faulty or the vent is iced up, which can be caused by putting too many hot items in the fridge so the steam condenses and freezes the vent in position and then the motor cannot open or close it causing it and / or the control module to become faulty. Other times it is just old age that causes the motor and / or the control module to fail.

In stand alone fridges the answer could be that the cooling panel at the rear is dirty and needs thoroughly dusting / cleaning / unblocking and checking that there is enough space around it to cool properly and that it is not near any heat sources such as an oven, air vent, microwave exhaust, etc.. It could also be caused by a problem that has resulted in a loss of the refrigerant gas and will need regassing by a service engineer. Also check that the thermostat is working correctly, turn it up and the fridge compressor motor should kick in, turn it down and the motor should turn off. Also make sure that the fridge is not iced up, or overloaded, so cool air cannot circulate inside it. Best call a service engineer asap.

Posted on Sep 29, 2009

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