Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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My fridge is 1 year old and freezer is freezing but fridge dont work

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In side by sides if the fridge side not working correctly it means that the air vent from the freezing unit has stuck in the closed position which causes the fridge to not be any where near as cool as it should be and if it is too cold then the vent is stuck in the open position. The vent is controlled by a small sync motor and either the motor has become faulty, the control module is faulty or the vent is iced up, which can be caused by putting too many hot items in the fridge so the steam condenses and freezes the vent in position and then the motor cannot open or close it causing it and / or the control module to become faulty. Other times it is just old age that causes the motor and / or the control module to fail. Best call a service engineer asap.

Posted on Sep 29, 2009

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