Question about Canon CanoScan 8400F Flatbed Scanner

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Slow scanner lamp heating in Canoscan 8400F

Prior to scanning the Canoscan 8400F apparently heats the lamp to be of right brightness and asks to wait. Recently the time for this has gotten very long but sometimes it is quite short. No apparent reason for the variation. Should I change the lamp?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 111 Answers

SOURCE: CanoScan 8400F

Try this:

Open the CanoScan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left.
If the error still occurs, then most likely it will be a service issue.

One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner.

Posted on May 14, 2008

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  • 987 Answers

SOURCE: can't find my manual ... how do you scan slides on Canoscan 8400F

http://gdlp01.c-wss.com/gds/0900003546/8400Fquickstartguide-e.pdf

Posted on May 10, 2009

xptareq2000
  • 1447 Answers

SOURCE: dark streak when scanning film on canoscan 8400F

please clean scanner mirror then solve this problem

Posted on Sep 06, 2009

  • 1 Answer

SOURCE: Canon Scanner 5000F fails when adjusting lamp before scan.

Have the same problem. Suspect a lamp problem but cannot find any info/help to check lamp or to replace it

Posted on Oct 15, 2009

  • 1 Answer

SOURCE: Where can I get a Linux driver for my CanoScan

I worked round it by ditching my Canon scanner. I wil replace it with one from a manufacturer who is more Linux friendly.

Posted on Oct 17, 2009

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1 Answer

Scan is black


If the scanner light does not move or does not light up then the problem could be a broken belt drive ob the scanner lamp or the scanner lamp is faulty.

Apr 04, 2011 | Canon CanoScan 8400F Flatbed Scanner

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My canoscan 8400F suddenly stopped working last week. I had been scanning slides thru Photoshop when on my next scan attempt, I got this message: Cannon scan for these reasons: -The original may not...


You have to remove the white protective sheet from the the lid. Once you remove it you will be able to scan film. Also make sure the lock button is not in the lock position.

Open the Canoscan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left


Another thing is this can be caused by a faulty FAU cable. One or more of the eight wires within this cable has fractured

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Dec 27, 2009 | Canon CanoScan 8400F Flatbed Scanner

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You have a bad scanner lamp, but they are not available as a spare part.

Nov 14, 2009 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

Dark streak when scanning film on canoscan 8400F


please clean scanner mirror then solve this problem

Sep 06, 2009 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

My Canon 8400F worked yesterday and today it is not responding. I am getting an error message after the scanner determines what type of photo is to be scanned. It says: 1)Original may not be set...


First, make certain that the flatbed scanner lid is securely shut.
Second, unplug the power and USB cables from the rear of the scanner.
Third, deposit the Canon 8400F scanner in the nearest garbage receptacle where it belongs.
Hope this helps.

Jul 04, 2009 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

CanoScan 8400F


Try this:

Open the CanoScan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left.
If the error still occurs, then most likely it will be a service issue.

One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner.

May 13, 2008 | Canon CanoScan 8400F Flatbed Scanner

3 Answers

Cannot scan film and slides


Check the cable that connects to the lid of the scanner. If it is disconnected, you won't get the Film options.

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