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Voip tunnel configuration was not received on address

When ever i try to connect the zeevoice i got the message ''voip tunnel configuration was not received on address''. please give me the best solution.

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Establishing a VoIP tunnel requires that you have either an accessible IP on the remote host with which to do IP-IP calls or that you have a VoIP server with which to route the calls between IP digital and analog lines.

Usually this error indicates that in the configuration somewhere you have entered a destination IP that does not recognize either of these as being available. So the first thing I would check is your Firewall settings, then your network connectivity, and then troubleshoot your IP destination.

See if you can ping your VoIP destination from a command line and if connectivity seems good, make sure that everything needed to initiate the connection is running on both ends.

Posted on Sep 30, 2009

  • NA NA
    NA NA Sep 30, 2009

    Oh, also...don't run VoIP over a wireless connection on your laptop. Wireless signals don't do VoIP well. Run on Ethernet.

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In a VoIP Internet world, voice is first converted into packets and then they are sent over the connections that make up our our vast Internet. They may take slightly different times to arrive at their destination. In doing so some packets may be discarded, but the end result is that the receiving VoIP device has enough packets to make a clear and understandable conversation.
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*- default user: Polycom / password: 456

*- Under menu SIP, type in your voip provider
*-Under menu LINES type in user info and "secret" should be your password.

Make sure your ports are open (SIP is usually 5060) you can change it in that same config screen.

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How to do internet settings manually on nokia e71


BEFORE YOU BEGIN, please note the following:
On the Nokia E71 some of VoIP settings are hidden by default, and you will need Nokia's new VoIP SIP application.
This application can be used to configure VoIP settings on your Nokia. You can create new VoIP profiles and modify the existing ones, and create and modify VoIP parameters and NAT/Firewall traversal settings and that are normally not visible on the device UI, such as codec settings and SIP domain-specific NAT/FW settings. It is also possible to save all the VoIP profile settings to a text file. It also enables VoIP over WCDMA which means you can make VoIP call over 3G Internet connection.
Using your PC you can download free Nokia SIP VoIP application from here or you can check Nokia web sitefor latest version.
Extract and install SIS file using Nokia PC Suite software on your PC.
Once installation is complete you will be able to see "SIP VoIP Settings" application under Applications menu on your Nokia, which you will need in STEP 5 of this configuration guide for better voice quallity or enabling VoIP over 3G Internet connection.
Here you can find Nokia E71 SIP settings for voip setup and SIP client configuration guide with VoIPVoIP service.
STEP 1 Go to Tools / Settings / Connection / SIP settings. Create the following profile
Profile Name: VoIPVoIP Service
Profile: IETF Default
Access point: (your WLAN AP name)
Public user name: 5551231234@sip3.voipvoip.com ( Instead of 5551231234 account number example, use the account number assigned to you when signed up for VoIPVoIP service. When recorded your phone will show sip:5551231234@sip3.voipvoip.com )
Use Compression: No
Registration: "Always on "
Use Security: No

STEP 2 You do not need to enter Proxy Server settings
Proxy Server Address: none
Registrar Server:none
Realm: none
User Name: none

STEP 3 Enter the following for Registrar Server settings
Registrar Server: sip3.voipvoip.com (When recorded your phone will show sip:sip3.voipvoip.com)
Realm: voipvoip.com
User Name: 5551231234 (Instead of 5551231234 account number example, use the account number assigned to you when signed up for VoIPVoIP service. )
Password: Enter the password that you chose when you signed up for the service.
Transport Type: UDP
Port: 5060

STEP 4 Go to Tools / Settings / Connection / Internet Tel. Settings
Create a new profile for "voipvoip"(555123xxxx), name it "voipvoip"
Choose "voipvoip" as Preferred profile
STEP 5 For better voice quality or in order to be able to make VoIP calls over 3G internet connection you need to use Nokia SIP VoIP Application you installed.
Go to Applications on your phone and click on "SIP VoIP Settings" application. Choose VoIP services/VoIPVoIP (or the name of your VoIPVoIP account Internet profile.)
Click on "Profile Settings" and find "Allow VoIP over WCDMA" option and change it to "ON" This change allows VoIP over 3G connection on Nokia phones.
For better voice quality go to Codecs and delete all codecs except G729. There should be only G729 codec left under codecs setting
STEP 6 Reboot your phone. Once your phone is back on it will automatically register to VoIPVoIP.
Once it is registered you can start making calls.
Default call type: To switch between normal GSM calls or VOIP calls, navigate to Tools / Settings / Call / Default call type. Select Cellular to make normal calls to the phone number or Internet to use VoIP to call the number or address
Make Calls!
To dial any phone number that is part of the NANP (North American Numbering Plan), you must dial:
1 + Area Code + Phone number
To dial any phone number that is outside of the NANP (North American Numbering Plan), you must dial:
Country Code + City Code + Phone number
For example if you want to call Brazil (country code 55) phone number in Rio de Janeiro (city code 21) you must dial 5521 and phone number. + sign can also be used and number can be dialed as +5521xxxxxxx


BUT RATHER THAN FOLLOWING THESE PLS CALL TO YOUR CUSTOMER CARE THEY WIL GIVE THE SETTINGS. SAVE THEM. THEN FOLLOW THE INSTRUCTIONS. THIS DOES NOT COST ANY COST. PLEASE TRY THIS

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