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I am trying to install Sage Instant accounts on a brand new dell Inspiron545.It appears to install correctly but then when I try to open it I get an error message saying that the application failed to initialise windows searches for a solution then just closes down the application. Any suggestions?

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I had exacly the same problem . I cantacted sage and was told to de-istall sage and download latest version with no joy and was told to call microsoft then to call dell as it was an issue with the microsoft software put on by dell . I was told by dell they could help and i got sorted . I then contacted about the 2nd computer we bought and was told i would have to pay £128.99 for software suport and would not be able to do this as a good will gesture as they did before . This is so frustrating as i only bought these 2 computers 5 weeks ago !! any help would be appreciated .

Posted on Mar 10, 2010

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Does that computer have Vista or XP on it? I would completely uninstall Sage, make sure all the current Microsoft updates are installed on your computer (yes, even when they are new, there may be updates) and then try reinstalling the Sage.

Posted on Oct 02, 2009

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