Question about Canon PowerShot SX100 IS Digital Camera

1 Answer

Lens won't extract

I have a canon powershot sx100 IS and the lens won't come out. My daughter was playing with it and I heard a snap and now the lens won't come out. Can it be fixed?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    One Above All:

    The expert with highest point at the last day of the past 12 weeks.

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

  • Canon Master
  • 102,366 Answers

Try the procedures in this tip.

Posted on Sep 30, 2012

×

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
HeavyDLB
  • 46 Answers

SOURCE: I have a new Canon

Dear jeanr:

Unfortunately your have experienced what is probably the number one error with these small point and shoot digital cameras. Only a small percentage of lens errors can be resolved on their own, such as by restarting your camera. If that doesn't work then the camera will have to be sent into the service center for repair.

Call Canon Tech Support at 1-800-828-4040 for your service options. If you are within your one year warranty and the lens error is through no fault of your own, then it will be repaired at no cost and returned to you within three weeks of mailing.

If the camera is out of warranty, or the lens error is due eto liquid, sand, or impact damage, then you would incur a repair cost. Call and see what your options are.

Hope this helps
HeavyDLB

Posted on Jun 09, 2008

t00nz
  • 4738 Answers

SOURCE: I keep gettin lens error restart camera on my

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Jul 22, 2009

  • 164 Answers

SOURCE: Canon PowerShot SX100 IS Lens Stuck

If the lens does not extend/retract when the camera is powered on, then lens assembly is damaged.

Unfortunately, such Canon SX100 (and the SX110 too) has a very fragile lens assembly, and it's damaged very easily. Most of the times the internal gears, the plastic post guides and the motor are damaged at the same time, so the only solution is to replace the whole lens assembly.

The lens replacement requires a qualified camera repair technician, unless you want to try in repair it yourself, which requires tools (scredrivers, soldering iron, desoldering tool, magnifier glass with light, etc).

Best regards,

Posted on Jul 22, 2009

SOURCE: Canon Powershot SX10 lens error

if ur very sure that the battery is fully charged... first we would advice you to change the batteries and see ...... if that doesnt work... the battery contacts may be corroded or bent and hence not making correct contact with the battery
.... sometimes there cud be dust or sand particles in the lens retraction passage... blow out air in those places..... this cud help a great deal.... I was able to fix a similar problem by wiggling the outermost part of the lens.as its trying to go in....
also try Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
if that doest help
Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. turn it off, slip in the memory card and turn it on one last time.
if that doesnt help

Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying the above fixes and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.



Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.


regards iversh
if you felt i've spent my time for u... a very helpful rating is appreciated...

Posted on Aug 30, 2009

CanonAssist
  • 5 Answers

SOURCE: lens error, restart camera canon powershot

The best thing to do is to first try restarting the camera. Do not push or pull on the lens as this will often cause other issues. Do not blow air in the lens as this generally moves any dirt or dust to the back and it sits on your imaging sensor, you'll end up with poor photos after that. The best thing to do is to have it serviced so it is fixed correctly and working the way it should be. The site that is great for the Powershot Models is: www.CamerasAndParts.com They only specialize in these Powershots and they have your exact lens error problem right on the site. Try them for help. They tend to be the best deal plus they're service is wonderful. You'll pay $89 for the repair, all of the service for that model and the return shipping back to you included with them. They'd be the place for help with this one, best of luck.

Posted on Jun 27, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a canon powershot sx100 IS the lens is


Here is a site that discusses things you can try to fix this for free. They do a much better job than I could, and they let you know the risks and steps to take, in order. Try this first, you might get lucky- they say 50% of stuck lenses or lens errors can be fixed.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
Don't worry, this is a huge problem with extendable lenses, due to their construction with small, plastic gears that are easy to break with a bump or fall, or obstruction while extending.

Apr 18, 2010 | Canon PowerShot SX100 IS Digital Camera

2 Answers

Canon PowerShot SX100 IS


My Canon Power Shot SX100 IS says lens error. restart camera. Help

Aug 24, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Apr 26, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Canon PowerShot SX100 IS Lens Stuck


If the lens does not extend/retract when the camera is powered on, then lens assembly is damaged.

Unfortunately, such Canon SX100 (and the SX110 too) has a very fragile lens assembly, and it's damaged very easily. Most of the times the internal gears, the plastic post guides and the motor are damaged at the same time, so the only solution is to replace the whole lens assembly.

The lens replacement requires a qualified camera repair technician, unless you want to try in repair it yourself, which requires tools (scredrivers, soldering iron, desoldering tool, magnifier glass with light, etc).

Best regards,

Oct 14, 2008 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Lens Error


Unfortunately this Canon SX100 (and the SX110 too) has a very fragile lens assembly. Once you have this lens error problem, there are only four solutions: 1) If it's under warranty, contact Canon to make it valid; 2) If not, then have a repair center to replace the lens assembly (either the internal lens motor or the gears are damaged) or, 3) Sell it for parts or 4) send it to the trash can.

Jun 28, 2008 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Lens error


sir,problum is ur lens unit,some mechanical or dislocations,gears this is repairable u try ur local service center

Apr 11, 2008 | Canon PowerShot SX100 IS Digital Camera

Not finding what you are looking for?
Canon PowerShot SX100 IS Digital Camera Logo

Related Topics:

119 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

kakima

Level 3 Expert

102366 Answers

TC CAMERA REPAIR.Com...

Level 2 Expert

169 Answers

old marine
old marine

Level 3 Expert

2005 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...