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I get a pop up that says communication not available but i downloaded the correct driver the port is okay the cables ok everything okay and still cant print from my documents or internet

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Check your printer if is it offline or in pause.. and your printer usb also.

Posted on Sep 29, 2009

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Why am I getting a "Server Failed" notification when running the network diagnostics?


The printer is not communicating with the computer. Recheck the IP address on the printer against which port on the computer is selected. If everything checks out ok then uninstall the printer driver and reinstall.

Oct 28, 2014 | Ricoh Aficio CL7200 Laser Printer

2 Answers

My brother DCP-J140W won't scan. It keeps saying check connection but it is printing okay. Please help!


How is the all-in-one connected to your computer? The problem usually means that you do not have bi-directional communication between the printer and the computer.

If it is connected to your wireless network, did you ensure that the firewall allows the communication? (Some firewalls will automatically add the correct ports to the allowed list during the install of the full software.) For other firewall software or the less-complete install of the software drivers, you need to make sure that the port, 54925 , are allowed to access your computer for inbound and outbound network data. If adding that port is insufficient to allow scans to have bi-directional communication with the printer, also add port 137 (inbound and outbound). Since this step depends on your firewall, please add a comment with the firewall software on your computer. This is in the note in the Scanning section of the Brother Software User's manual for the DCP-J140W on page 35. This manual is available here: http://download.brother.com/welcome/doc002923/dcp140w_use_soft.pdf . An example of setting the Firewall rules for the Windows Firewall is shown starting on page 85 of the manual.

If your computer is connected to the printer via a USB cable, try a different (possibly shorter 6' or less) USB cable or a different port. If you have the printer connected to a USB hub, skip the hub and directly connect to the computer. Check if other devices work at the USB ports. Sometimes ports do fail; either they can't maintain the needed voltage or they don't keep the cable and pins properly aligned.

I hope this helps.

Cindy Wells
(I have seen the communication issues with stand-alone scanners as well. I saved a perfectly good scanner from the trash when the user failed to check if the scanner worked with other ports.)

Dec 16, 2013 | Brother DCP-J140w Wireless Compact Inkjet...

1 Answer

Trying to connect HP Laserjet 2100 (works fine with XP) to Pavilion dv7 with Win7 64 bit Professional. I downloaded the PCL5 driver from HP but it will not print. I am using a Manhattan parallel to USB...


Did you download the Win 7 64 bit drivers for this printer. If not i suggest try downloading the drivers from the following link


http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=14914&pr...


Check the USB connection
The icon on the USB cable (c01424575.gif ) faces up when the cable connects to the product correctly. Check the back of your product and the back of your computer to make sure the USB cable connects correctly and securely.
After you make sure the USB cable connects correctly and securely, review the following guidelines to check other potential USB-related problems:

  • USB ports on the keyboard. USB ports on the keyboard and in the front of some computers might not be powerful enough to support the product. If the USB cable connects to the USB port on the keyboard, try connecting it to another available USB port on the computer.
  • USB cable length. HP supports USB cables less than 5 m (16 feet, 5 inches) long. However, a USB cable that is 5 m (16 feet 5 inches) long must be of high quality. Otherwise, HP recommends using a USB cable that is less than 2 m (3 feet, 3 inches). Do not use patch cables to increase the length of an existing cable. Use a powered USB hub if you need more length.
  • Alternate USB ports. Connect the USB cable to another port on the computer to make sure that the USB port on the computer is not the cause of the problem.
  • Defective USB cable. Replace the USB cable to make sure that the existing cable is not defective.
  • Conflicting USB ports. Disconnect any other USB printers, USB scanners, USB cameras, and any other USB connected peripherals. Start reconnecting these devices one at a time to determine if one of the devices is using too much power. Consider purchasing and installing a powered USB hub if necessary. NOTE: A USB-powered hub is a device that increases the number of available USB ports on a computer and facilitates communication between the USB devices and the computer. A powered USB hub can resolve communication failures between some, but not all, USB chipsets and HP products.

Jun 23, 2011 | HP LaserJet 2100 Printer

1 Answer

We frequently have to shut down our computer and restart because we get the "problems communicating with printer" message. I downloaded driver, but that didn't help. Please help. Thanks


Okay,

You downloaded the driver, what driver and for what operating system.

You also may have a defective USB cable or one of the USB ports may have to be replaced. One suggestion is to move the USB cable to a different port on the PC and see if that clears the problem.

Don

Dec 16, 2009 | Lexmark X5070 ALL-IN-ONE InkJet Printer

1 Answer

Dell Color Printer 725 - Communication Not Available


I have seen that in most of the cases (with lexmark and dell printers) it is fixed by reinstalling the printer software. Be sure that you completely remove the older drivers using the cd or using add/remove programs.

Mar 14, 2009 | Dell Inkjet 720 Printer

1 Answer

Epson RX580 Communication Error During Install


Hey...

I ran into a similar problem (okay, the same problem), and my problem turned out to be my USB cable. I was using an extender. When I ran the cable to the PC without the cable extender, my problems disappeared. If you're not using an extender, you might just try a different USB cable.

Hope that helps...

-Buzz

Dec 23, 2008 | Epson Stylus RX580 InkJet Photo Printer

1 Answer

LEXMARK 4200 SERIES


Hi anders2......

Check if u have downloaded the correct software from the website...there r tow versions for vista (64bit and 32 bit)...check if ur Vista is 64 or 32 bit and d\w the software.....

If u hvae downloaded correct printer then....

Check the USB cable..try different port...
Clear all the docs in the printer folder...
Remove the power adaptor and replung..restart computer..
When u unplug and replung the usb cable doesn ur computer give a pop up "found New hardware" ?...If it doesnt..then (Check if USB printing support,USB composite device are present in the Device manager...i.e Right click on "my computer" ikon-go to PROPERTIES-Hardware-Device manager-Click the plus sing near and check in the list )
U can also try...
Uninstalling the s\w....disconnect the USB cable..reinstal the s\w and connect the cable when it prompts to...

May 30, 2008 | Lexmark X4270 All-In-One InkJet Printer

2 Answers

Cannot communicate with printer...


my printer is not doing anything. It pops up " cannot communicate with printer." please tell me what I can do. I have tried everything I know.

May 09, 2008 | Compaq Inkjet IJ650 Printer

1 Answer

I have a Lexmark Z738 printer and have downloaded the correct drivers from Lexmark to install on a Win XP machine. Installation process get's to the point where I need to connect the USB cable but when...


drivers.myfreewares.com/driverdeveloper-287-lexmark-download.html - 26k - download the driver from there i had the same problem when trying to download it for lexmark site or try puting lexmark z738 driver xp in goggle

Apr 09, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Printer is not working


well...did you get drivers from a known good source? sometimes those driver sites can be a little obsolete.

try this one, which links directly to the lexmark site.

Feb 20, 2008 | Lexmark Z1300 InkJet Photo Printer

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