Question about GoPro Surf Hero 5170 Digital Camera

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My gopro surf sux

Iv got a gopro surf hero wich works fine until i try to use it in th housing then it stops workin all together until i pull th batteries out an put them back in. wats up with that?

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I found one solution for those dead GOPRO hero 3 cameras
go here I recorded the video and create a blog to help people , because i was desesperate too with my go pro but now after that i update it and works fine more info in the link !! thanks

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Gopro hero screen is blank and the red light stays on

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I have a GoPro YDC5170. Can't remove the card. I've pushed in I've pulled on it and the thing won't come out. Need advice. Thx Mike

Had the same issue, couldnt take the card out of GoPro.
I was trying to push it in, pull out... nothing, but ultimately HERO started to act as if the card wasnt inserted at all :(. So I decide to disassemble the camera since I had nothing to lose - I had it delivered from US and live in EU, so no way I would play with guarantee...

Was worth the risk...
I disassembled it following the youtube video (simple - 7 screws) and as I tried to take the core out of the casing, the SD card popped out.

I figured out, the reason was, that the card was too thick.. so I removed the sticker on it ( saying that its a 16gb somebrand card ) and then it worked perfectly in and out...

hope this helps..

Jun 21, 2011 | GoPro Surf Hero 5170 Digital Camera

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Outside the image in 1080 looks fine. Inside the sensitivity is horrible and color balance is off. ANy settings that I can adjust?

Sorry. That's the way that the GoPro is. It's designed for outside use and the color balance is daylight only. It needs lots of light. If you need to be able to change color balance or work in more limited light conditions then you'll have to get a different camera and housing.

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My gopro surf hero won't turns on,everything works except it does not record nor takes photos

Be sure to have fully charged batteries and format your SD card using the FAT format. Start by taking the batteries and SD card out, then reinserting after at least 30 second. Here's an unofficial GoPro user guide and tip sheet that I hope helps. Please only apply the GoPro firmware update to GoPro Hero Wide cameras - not the Hero 3 or standard lens models. If we can answer any questions about GoPro products our contact information is at

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How to reset gopro hero3?

We've found the best way is to remove the SD card and the batteries for at least 30 seconds and then reinstall both and turn the camera on. Remember, that in addition to the data saved on the SD card, by plugging your camera into your PC with the USB cable you will be able to find any images or video stored on the camera's built in memory.

We've put together a tip sheet for the GoPro Hero 5 cameras but much of the information will help you get the most out of your Hero 3. It is important that you do not attempt to update a Hero 3 using the available GoPro firmware update as it is ONLY for wide angle Hero 5 cameras.

If we can answer any other GoPro support questions feel free to visit us at or contact GoPro directly.

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