Question about Dell 5100cn Laser Printer
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Posted on Jan 02, 2017
This error identifies a problem with the printers "internal language". Many times the firmware is just outdated and needs to be updated.
Since this firmware is vital in the communication of components, outdated firmware will cause miscommunication such as error messages or weird symptoms.
I would recomend having a tech update the firmware since you really need to know what you are doing.
Posted on Apr 17, 2009
You may have a high voltage power supply problem. Here is the info from the service manual about that error.
Check the voltage at J15-3. The voltage changes from +24 V dc with the printer idle to 0 V dc when the printer runs the print test. If the voltage is incorrect, check the continuity of line J15-3 in the front cable harness to the HVPS. If there is no continuity, replace the cable harness. If there is continuity, replace the HVPS. If the problem continues, replace the system board.
Your error message diag/repair is a bit involved. If you need a service manual we have them in available for $6.95 in electronic form. W also have repair parts in stock for this unit, email me if you need parts prices.
I hope this helps you, if so please rate my solution.
Posted on Jul 03, 2009
could mean that the parallel port is bad, the Operating System is corrupt, the printer is faulty.
Try installing you printer onto another computer, if you can install it on another computer and have it work then that means the printer is good.
Try another printer on the computer that is saying the parrallel port is busy, if another printer won't install on that computer then you know at that point its either the OS that is corrupt or the port is definitely bad.
Posted on Dec 01, 2009
Hello my friend.First maake sure the printer is powered off before making any checks on the
transfer roll or associated parts for personal safety and to prevent
damage to the printer.
1.Check the transfer roll for any signs
of toner buildup, surface damage to the roll, oil or other contaminants on the surface of the roll. Replace the transfer roll as necessary.
2.Check the left transfer roll arm
assembly to make sure it is fastened and locked in the down position. If the arm is not locked down, check to ensure the arm is not broken and will lock into the EP frame correctly.
Check the left transfer arm assembly spring for proper operation.
3.Check the right transfer arm assembly to make sure it is fastened
and locked in the down position. If the arm is not locked down, check to make sure the arm is not broken and will lock into the EP frame correctly.
Check the right transfer arm assembly spring for proper operation. For any background problems, check to ensure the
contact to the HVPS board is correct and that there is approximately 0ohms resistance between the transfer roll shaft and the HVPS contact.
4 . The voltage changes from +24 V dc with the printer idle to 0 V dc when the printer runs the print test. If the voltage is incorrect, check the continuity of line J10-3 in the front
cable harness to the HVPS. If there is no continuity, replace the cable harness. If there is continuity, replace the HVPS. If the problem continues, replace the engine board.
Posted on Feb 08, 2010
SOURCE: I have printer Dell 2330dn It
Go to the Dell website. Search for firmware. Type in you model and it should take you to the page for downloads. Follow the instruction and install the new firmware on you printer.
Posted on Apr 07, 2011
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