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917.01 service transfer roll error msge at dell printer Model 2330dn

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: My Dell printer 2330dn is showing an error of

clogatto,
This error identifies a problem with the printers "internal language". Many times the firmware is just outdated and needs to be updated.
Since this firmware is vital in the communication of components, outdated firmware will cause miscommunication such as error messages or weird symptoms.
I would recomend having a tech update the firmware since you really need to know what you are doing.

Posted on Apr 17, 2009

  • 1684 Answers

SOURCE: i have a 917 transfer roll error on a lexmark t640

hello,

You may have a high voltage power supply problem. Here is the info from the service manual about that error.

Check the voltage at J15-3. The voltage changes from +24 V dc with the printer idle to 0 V dc when the printer runs the print test. If the voltage is incorrect, check the continuity of line J15-3 in the front cable harness to the HVPS. If there is no continuity, replace the cable harness. If there is continuity, replace the HVPS. If the problem continues, replace the system board.

Your error message diag/repair is a bit involved. If you need a service manual we have them in available for $6.95 in electronic form. W also have repair parts in stock for this unit, email me if you need parts prices.

I hope this helps you, if so please rate my solution.

Buddy
Corporate Computer
WWW.CCL-LA.COM

Posted on Jul 03, 2009

benwabnick
  • 2404 Answers

SOURCE: Dell 2330dn - my printer won't print my work.

could mean that the parallel port is bad, the Operating System is corrupt, the printer is faulty.

Try installing you printer onto another computer, if you can install it on another computer and have it work then that means the printer is good.

Try another printer on the computer that is saying the parrallel port is busy, if another printer won't install on that computer then you know at that point its either the OS that is corrupt or the port is definitely bad.


Posted on Dec 01, 2009

darkpain
  • 316 Answers

SOURCE: Error 917 - Service Transfer Roller

Hello my friend.First maake sure the printer is powered off before making any checks on the transfer roll or associated parts for personal safety and to prevent damage to the printer.
1.Check the transfer roll for any signs
of toner buildup, surface damage to the roll, oil or other contaminants on the surface of the roll. Replace the transfer roll as necessary.
2.Check the left transfer roll arm
assembly to make sure it is fastened and locked in the down position. If the arm is not locked down, check to ensure the arm is not broken and will lock into the EP frame correctly.
Check the left transfer arm assembly spring for proper operation.
3.Check the right transfer arm assembly to make sure it is fastened
and locked in the down position. If the arm is not locked down, check to make sure the arm is not broken and will lock into the EP frame correctly.
Check the right transfer arm assembly spring for proper operation. For any background problems, check to ensure the
contact to the HVPS board is correct and that there is approximately 0ohms resistance between the transfer roll shaft and the HVPS contact.
4 . The voltage changes from +24 V dc with the printer idle to 0 V dc when the printer runs the print test. If the voltage is incorrect, check the continuity of line J10-3 in the front
cable harness to the HVPS. If there is no continuity, replace the cable harness. If there is continuity, replace the HVPS. If the problem continues, replace the engine board.

Posted on Feb 08, 2010

squipps
  • 204 Answers

SOURCE: I have printer Dell 2330dn It

Go to the Dell website. Search for firmware. Type in you model and it should take you to the page for downloads. Follow the instruction and install the new firmware on you printer.

Posted on Apr 07, 2011

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1 Answer

How to reset counter of dell 2330dn?


Open door and hold down the cancel button.

Sep 06, 2012 | Dell 2330dn Laser Printer

1 Answer

Printer displays 917.00 print error. seems to be transfer roller. changed the transfer roller same error.


The exact definition of this error is "Problem with transfer-transfer servo start error"... NOT the transfer roller. The service manual directs you to the Transfer roll service check.

The service check tests for proper operation of the HVSP, system board, and sensors.

The most likely cause of your problem is the HVSP ( High Voltage Power Supply ).

Change the HVPS and you should be good to go!

Feb 28, 2011 | Lexmark T640 Laser Printer

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How i can solve the 913 service motor error lexmark sc1275 my printer?


913 Transfer Roller Error
The printer fails to completely transfer the image to the paper or does not transfer it at all.
The image transfer roll does not lift when paper is passing over it.
Suspect either the transfer roller solenoid or transfer roller motor malfunction.
The printer would have to be professionaly serviced by authorized service centre.
http://www1.lexmark.com/content/en_us/technical_support/find_service_provider.shtml
Copy and paste link above for Lexmark Service Centers.
Pre

Jan 14, 2011 | Lexmark Optra SC 1275 Laser Printer

1 Answer

What does this error message mean: "917.00 service transfer roll"


The transfer roller is missing, not touching the drum, poor contact to the transfer high voltage or transfer high voltage shorted.
The trasfer roller is below the drum. Its bearings are on springs to press the paper against the drum. The drum rotates it by gears at one end. One of the bearings have electrical contact with the spring and the spring is connected to the DC controller. The transfer roller receives high voltage that attracts the toner from the drum. It's current is measured and when it's not within specifications the error occures.

Aug 05, 2010 | Dell 5210n Laser Printer

1 Answer

91700 Service Transfer Roll was appearing on my screen so I ordered a new one replaced it and it is still showing me the error.


Here's an article in the Lexmark website to guide you on what to do when having 917.00 Service Transfer Roll error. Just click on this link: http://bit.ly/d7uyzZ. Follow the instructions carefully. Basically, when having this kind of error, you will need to primarily change the transfer roll or the High Voltage Power Supply. If this doesn't help, it may require service to replace the system board assembly, transfer roll left and right arm.

Jun 01, 2010 | Lexmark T640 Laser Printer

1 Answer

Dell 5210 that has a 900.43 error will updating firmware solve this problem?


It may or it may not. I had a 900.43 firmware error on a Dell 2330dn that has a print-que on a Mac server. Firmware update did not fix the issue. I had to clear the print-que on the server. I am not sure what your situation is, but if you have a print server, try clearing the que first.

May 16, 2010 | Office Equipment & Supplies

1 Answer

My Dell printer 2330dn is showing an error of 900.57 Firmware - what does this mean? It will not print


clogatto,
This error identifies a problem with the printers "internal language". Many times the firmware is just outdated and needs to be updated.
Since this firmware is vital in the communication of components, outdated firmware will cause miscommunication such as error messages or weird symptoms.
I would recomend having a tech update the firmware since you really need to know what you are doing.

Apr 17, 2009 | Dell Office Equipment & Supplies

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