Brand new lg env touch will not hold a charge.

SOURCE: LG ENV TOUCH IS FROZEN. WON'T POWER DOWN, TRIED

You should try taking out the battery for at least ten minutes then putting it back in.

Chris Busch

• 474 Answers
• Posted on Mar 25, 2008

SOURCE: My enV won't hold a charge

You said the new battery worked but wont charge in the phone. You had water damage to the phone before getting the new battery correct?

First remove any Mini S/D card in the phone, power it off and remove the battery. ( only do this if its out of warranty and nothing else works. ) Your need to take the phone apart and get some alcohol wipes and wipe down the circuit board and connectors and anything that may have had water on it, if you see any crude, try to rub it off, there may be water and crude built up on contacts from the water damage that may be shorting the phone. Also check the battery contacts for greas or crud on the contacts. Once you have wiped down everything the alcohole should evaporate and take any moisture with it. Leave it out for a day dis assembled so it can air dry completely.

Put phone back together and hook up the charger and see if it charges. wait to put the memory card back in as in case you screwed anything up, you dont want it to take out your memory card with it.

I have performed this task with many of my friends cell phone that have gone through washing machines or got moisture in it because they take there phones into a steamy shower and moisture ends up shorting it out.

If nothing else works and you want to try it, go for it.

remember theres 6 screws in back and 4 around the mainscreen that are covered with triangular sticky covers, then use a thin knife or something to pry from one of the corners, one it gets started you just have to pop it apart with your fingers. Everything snaps back together easily.

Be carefull on the side with the screens, you dont wanto to pop apart the front screen from the mainscreen as its a pain to keep together when putting it back, also dont get any dust or fingerprints on the screen as they will drive you nuts if you put it all back together and theres a greasy fingerprint under the plastic that protects the screen.

Good luck