Question about Office Equipment & Supplies
Sorry to hear that your are having some issues with your videos (Good camera by the way), sounds like your new computer doesn't have the drivers to decode the videos. So, before being able to play these videos, you may need to install the drivers for the camera.
Do you have the CD or discs that came with your camera? There should be a disc labeled as "Drivers". You may need to install it. If you don't have it anymore, please provide Model number and I will assist you to locate the drivers.
If you already had the drivers installed and still having the same issue, perhaps the drivers are not compatible with Windows Vista (I guess the new computer have Vista installed).
It can be fixed as soon the appropriate decoder is installed to your computer.
Let me know if you need assistance to locate the updated drivers from the Pentax camera if the installation disc is not longer available.
Posted on Sep 29, 2009
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 07, 2017 | Cameras
Nov 03, 2013 | Pentax Optio M20 Digital Camera
Aug 29, 2013 | Dell Dimension 4700 PC Desktop
Connect the camera to your computer by using the camera's USB cable.
Connecting a camera to a computer with a USB cable
Turn on the camera.
In the AutoPlay dialog box that appears, click Import pictures and videos using Windows.
(Optional) To tag the pictures, type a tag name in the Tag these pictures (optional) box.
By default, the folder name includes the date the pictures and videos are imported and the tag name.
A new window opens and shows the imported pictures and videos.
Jan 08, 2011 | Computers & Internet
Nov 14, 2009 | Pentax Optio A10 Digital Camera
Sep 15, 2009 | JVC Video Cameras
Jun 24, 2009 | Cameras
Jun 16, 2009 | Pentax Optio 60 Digital Camera
Jun 07, 2009 | Tamron AF 28-80mm Lens
May 27, 2008 | Sony DCR-HC19E Mini DV Digital Camcorder
20 people viewed this question
Usually answered in minutes!