Question about Office Equipment & Supplies
Sorry to hear that your are having some issues with your videos (Good camera by the way), sounds like your new computer doesn't have the drivers to decode the videos. So, before being able to play these videos, you may need to install the drivers for the camera.
Do you have the CD or discs that came with your camera? There should be a disc labeled as "Drivers". You may need to install it. If you don't have it anymore, please provide Model number and I will assist you to locate the drivers.
If you already had the drivers installed and still having the same issue, perhaps the drivers are not compatible with Windows Vista (I guess the new computer have Vista installed).
It can be fixed as soon the appropriate decoder is installed to your computer.
Let me know if you need assistance to locate the updated drivers from the Pentax camera if the installation disc is not longer available.
Posted on Sep 29, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Feb 14, 2016 | Cell Phones
Nov 03, 2013 | Pentax Optio M20 Digital Camera
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Connect the camera to your computer by using the camera's USB cable.
Connecting a camera to a computer with a USB cable
Turn on the camera.
In the AutoPlay dialog box that appears, click Import pictures and videos using Windows.
(Optional) To tag the pictures, type a tag name in the Tag these pictures (optional) box.
By default, the folder name includes the date the pictures and videos are imported and the tag name.
A new window opens and shows the imported pictures and videos.
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