Question about Creative Labs Zen Touch MP3 Player

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Zen has been unused for some time and is in recovery mode

Also connects and disconnects from computer. have a new computer and lost the software, trying to find what drivers etc i need

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HI,
this will help you out
http://www.nodevice.com/driver/ZEN_Touch/get34391.html


thank you,
vijay(vote for me)

Posted on Sep 29, 2009

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1 Answer

My zen v plus is in recovery mode


You should update your zen by downloading and installing the firmware below:

http://ccfiles.creative.com/ManualDn/Applications/PDE/11124/0x46D235F9/CT-RT_PCAPP_2_01_03.exe

Once your zen is connected to your computer, run the firmware by double clicking the file. Then properly disconnect the zen on your computer and try to restart it.

Jun 13, 2010 | Creative Labs ZEN V Plus MP3 Player

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Creative zen v plus. when i turn on it says its in recovery mode thats all it will do i reformated it but it does not allow me to put music or anything else on it


Connect you player to your computer and use the recovery tool provided by creative labs.

Recovery tool: download here

You'll have to reflash te firmware with this tool.

When the firmware is lost on a zen or any other creative labs mp3 player, the mp3 player boots into recovery mode.

Note when doing this, all data on the mp3 player can get lost.

Aug 27, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My 16GB creative zen is on recovery mode after installing an upgraded soft ware


You must give it the firmware upgrade from support.creative.com, or it will not be able to get out of this mode. Support.creative.com

Creative Zen
Try another PC or another USB port
Make sure the hold/lock is not engaged
Reset
Check for firmware update on Creative's website
Get Recovery Tool from Creative
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If all else fails, check with this guy:
http://www.mycreativefansite.com/2007/05/myzenchecker-tools-guide-to-problem.html
Creative Zen – Formatting
Step by step instructions for formatting a player
1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.
-Tha Mp3 Doctor

Sep 14, 2008 | Creative Labs Zen Digital Media Player

1 Answer

I have a creative zen touch and ive installed and un-installed the software needed for it to work properly numerous times but it keeps saying that i havent and that ma zen isnt connected?


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Aug 14, 2008 | Audio Players & Recorders

4 Answers

Getting out of recovery mode


The recovery tool mentioned above is not designed for the sleek photo. You need to download the firmware for the sleek photo from creative's site. Now we need to get your player recognized to get the firmware loaded. If you have Windows Media Player 11, it needs to be removed. Also remove WMP runtime. After that, restart the pc and your player should be recognized. You can then double click on the firmware program to run it. It might say something like, this firmaware is already installed...do you want to reload it? Click yes to reload.

I had the same problem with my sleek photo. Once I got rid of WMP and the runtime everything worked like a charm.

Jul 02, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Firmware problem for zen vision M


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard

Jun 25, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My creative zen sleek photo mp3 player is not being read by my computer.


Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

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5 Answers

Creative Zen MicroPhoto 8GB, in recovery mode, the device is not connected


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 27, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Creative Labs ZEN V Plus MP3


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 20, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen nano plus dead


try plugging it to your computer in recovery mode, this should allow you to reinstall firmware, even if the previous install failed.(Search google for zen nano plus recovery mode to find instructions.)

Aug 28, 2007 | Creative Labs Zen Nano Plus MP3 Player

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