Question about Sony Cyber-shot DSC-W70 Digital Camera

4 Answers

After a few seconds at power-up the "For use with compatible battery only" message is displayed and then the camera shuts down. Have cleaned contacts, tried 2 chargers and 4 batteries.

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  • esteyc Oct 01, 2009

    Two of the batteries (NP-BG1) had worked with the camera. Two new batteries (NP-BG1) also do not work with the camera.

  • esteyc Oct 01, 2009

    Just to clarify:
    I did try all four batteries in a new Sony DSC-220 and they work fine.
    I did clean with Q-Tips and Isopropyl Alcohol all battery contacts and those in the camera
    I did examine all battery contacts for potential damage -- there is none visible.
    Three of the Four batteries worked in the camera previously. The Fourth is a third-party equivalent just purchased -- and it works correctly in the new camera.
    All batteries seem to charge correctly -- and work in the new camera.

  • esteyc Oct 01, 2009

    I have two Sony Cyber-ShotCameras -- a DSC-W70, which has the problem with all four batteries, and a DSC-200 which is new and works fine with all batteries.

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4 Answers

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  • Master
  • 1,188 Answers

Hi,

Please make sure that the battery packs you are using are of model number NP-BG1.

Remove the battery pack and wait for one minute. Reinsert the battery and the camera should work. The chargers do not need to be changed. If the problem persists after using the correct battery, take it to a Sony authorized service center.

Visit this link to locate the Sony dealers in your area:

Sony Parts & Accessories Sales
This problem can be caused by a damaged power controller inside the camera. If the repair cost is high, then it is better to consider buying a new camera.

Posted on Oct 01, 2009

Sorry, just a little confused. You mention all the batteries do work including the fourth third-party one. Is the problem then solved? Or does the message still come up?

If it still comes up, do you feel the third party battery might be the issue?

Sorry, just need some more clarification on this.

Posted on Oct 01, 2009

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  • Expert
  • 360 Answers

Try clean contacts of camera for battery and contacts of the battery also, specially the middle one - it is for communication between camera and circuit inside the battery. If the problem persists, try use another battery in your camera, or your battery in other compatible product - you determine this way if the problem is inside the battery (I hope, it is cheaper) or inside the camera.


Posted on Oct 01, 2009

  • Richard Klein
    Richard Klein Oct 01, 2009


    My camera operates best with those Rechargeables 2500 mAh.

  • Richard Klein
    Richard Klein Oct 01, 2009

    Yes, but have you ever notice that the positive tip on some of the batteries are flatter. Some devices the flat one's don't touch the metal connector because they hit the out side housing, and can't be used.

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  • Sony Master
  • 4,924 Answers

  • Supported Battery Sony NP-BG1
  • Supported Battery 1 x Li-ion rechargeable battery - 960 mAh ( Included )
  • IN THE SPECS..THIS WAS THE ONLY 2 ALTERNATIVE THEY PROVIDE..
  • My opinion is that it has a issue that only allow it to work with this kind of power source ...so ...even if I wanted to suggest to see in the menu if it has a switch for to kinds of batteries...( some camera has... alkaline and....lithium ...choice ) I believe this isnt possible cause its need to be powered first ...
  • so ...try both kind in case it was switched before last shut down ...and also look for those recommended by the manufacturer...cause by the phrase " use compatible batteries only " they make sure and understandable that will not work but with those...

Posted on Sep 29, 2009

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Posted on Jan 02, 2017

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