Question about GE Refrigerators
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Hi. Its either a bad motherboard or control board. I would check the control board for any obvious signs of damage to the board first. I've seen the control board go blank on the GE side by side and it turned out to be the motherboard. The motherboard is located behind a cover on the back of your refrigerator cabinet. You should have a new motherboard on hand at all times because they fail alot. Be sure to put a surge protector on your refrigerator. Good Luck, Mack
Posted on Feb 02, 2008
Since it's less than a year old it should have a pretty good service warranty. A relay or confusion on the mother board is most likely the problem. I could send information to put it into self diagnostics but I think you may come out better by calling your nearest GE authorized service center. If you hear the compressor clicking and or no movement of air below the unit unplug it just to prevent any further damage.Your refrigerator is too new for me to tell you how to work on it is what I am trying to say, Thanks Sea Breeze
Posted on Sep 13, 2009
It's hard to understand how the refrigerator compartment would be okay, but the freezer is not. The evaporator coils are normally behind the freezer. The cooled air is moved from here to the freezer and refrigerator by the evaporator fan. Is this the fan you are saying is going on and off? Or the compressor fan underneath the refrigerator.
The necessary conditions for proper cooling are:
1. Compressor is running; 2. Compressor fan is running; and 3. Evaporator fan is running.
Posted on Oct 18, 2009
Testimonial: "Great info and incredibly timely! I'm a new fan. Thank you."
OK, First let us check the compressor to see if running or trying to start. Pull away from wall and unplug from wall. Remove lower cover and feel the compressor top of the to see if too hot to hold hand there, cool or warm. look inside freezer and tell me if ice is building on rear wall. Answer that and I will be able to tell you what we need to do, Thanks, Sea Breeze
Posted on May 07, 2010
Tips for a great answer:
May 12, 2013 | GE Profile Arctica 25.4 Cubic Feet...
Sep 26, 2010 | GE Profile Arctica Stainless Steel Top...
Sep 11, 2010 | GE Profile Arctica Stainless Steel Top...
Sep 06, 2010 | GE Profile Arctica Stainless Steel Top...
Nov 25, 2009 | GE Profile Arctica Stainless Steel Top...
Nov 20, 2009 | GE Profile¿ Arctica® Energy...
Nov 01, 2009 | GE Profile PSW26P Stainless Steel Side by...
Jul 13, 2008 | GE Profile Arctica Stainless Steel Top...
Jul 07, 2008 | GE Profile¿ Arctica® Energy...
370 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: