Thanks in advance for your help! This refrigerator came with a house I bought, sans manual. The water and ice dispensers have never worked for me. Hear a click and then a hum, get a dribble then a drip. Supply definitely gets water (but at high enough pressure I don't know...) from a reverse osmosis system under sink about 15 feet away. Refrigerator has filter system of its own as well. Refrigerator has 4(!) solenoid valves for the water and ice, all measure about 350 ohms resistance across contacts. I'm confused by how this site handles product IDs, I think it would be #50692 here, but the model # is: 596.50692000
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Refrigerators with both ice and water dispensers have a dual port electric water inlet valve. This inlet valve is the plastic part usually on the back of the refrigerator where the house water supply connects to. This dual valve has 2 electric coils that open to let water in depending on if you want water to a glass or if the icemaker needs to fill with water. Your problem seems to be the half that fills the icemaker may be bad. The valve comes as 1 complete part for both water and ice.
Open your freezer and remove the ice bin. You will see the mechanism and the tray that fills with water to make the cubes. On the left there should be a rocker switch that turns the ice maker on and off with a green light that tells you if its on or not, under the ice cobe tray there is a small paddle that should move, give it a wiggle. On the right you will see the wire for the ice maker, make sure that it is plugged in. Once the icemaker starts working (little green light comes on) you should have ice within 24 hours. You may need to remove the ice bin and a
small plastic louvered cover above it.
Most "new" fridges with water dispensers and ice instruct the consumer in there manuals to "bleed" the reservoir by running a couple of large pictures of water thru it. I usually recommend dumping the first few harvest's of ice as well (I believe this is also mentioned in most manuals too). once that is done the water should be fine as any contaminants in the system/reservoir should be gone. you may try changing the filter after this, but it shouldn't be necessary. most ice makers do not have there supply water travel thru the water dispenser reservoir however. the water filling the ice tray should have no baring on the water you dispense into a glass to consume.
Get me the model number. Put tap water in ice maker tray and make sure arm is down. Let it freeze. Wait and see if the ice will drop, this should allow water to come into the ice maker for another run. Let me know, Thanks, Sea Breeze
If the ice maker has completely stopped producing ice
Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.
The ice maker is producing ice poorly
When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.
First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.
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Womers, make sure there is not a lock-out on the dispensor panel. If there is, hold it in for 5 seconds and see if the dispensors come alive. Because both water and ice are not working, I would think you have a dispenser board issue. Catriver..post back.