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The machine refuses to scan and will not exit fax mode stop reset does not work. when I try to reinstall the window scan is running comes up. scanGear is not running!

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Posted on Jan 02, 2017

venexcsd
  • 1185 Answers

SOURCE: How to get ScanGear Software?

www.canon.usa it is part of the original installation CD for your scanner

Posted on Jul 06, 2009

printmastert
  • 3344 Answers

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    Verified Fixya Pro

    SOURCE: Windows 7 64bit, home network.

    Try to re-insert the installation disc that came with your printer. Run the disc and make sure to install the Lexmark scan driver. If you have a firewall enabled, make sure to allow all access to all Lexmark software and printer communication processes in the program rules/permissions for your firewall.

    Posted on May 11, 2011

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    I have an unable to clean message on a 110c brother printer,trying to reset the counter


    Resetting purge counter:

    1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

    FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

    Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

    2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

    3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

    4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

    5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

    6) Press the 9 key twice to return to the standby state

    Sep 15, 2011 | Brother DCP-110C All-In-One InkJet Printer

    1 Answer

    Using a brother MFC-J415W printer, what are the steps in sending a fax?


    How to fax :
    1. Entering fax mode To enter fax mode press (Fax), and the key will glow green.
    2. Sending a fax from the ADF (Automatic Document Feeder): Using the ADF to send your faxes is the easiest way. To cancel a fax in progress press Stop/Exit.
    a. Make sure you are in Fax mode . b. Place your document face up in the ADF. c. Dial the fax number. d. Press Start.
    The machine scans the pages into memory and then sends the document.
    3. Sending a fax from the scanner glass : You can use the scanner glass to fax the pages of a book, or a single page at a time. The documents can be up to Letter or A4 size. Press Stop/Exit to cancel a fax in progress.
    a. Make sure you are in Fax mode . b. Place your document face down on the scanner glass. c. Dial the fax number. d. Press Start.The machine starts scanning the first page.
    For more detailed instructions, you can go directly to Section 4 - page 22 of the manual in Brother's site. Hope this helps.

    Apr 14, 2011 | Office Equipment & Supplies

    1 Answer

    Machine error 71


    This error indicates that there is a scanner motor error. Try and remove the error by following these steps: Press MENU *,2,8,6,4. The machine beeps for approximately 1 second and will display "MAINTENANCE" on the screen, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys. Now you are inside the simulation, Press 01 to reset the error status. After that press 99 to exit the simulation.

    - Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode, restoring it to the standby state.
    - Pressing the Stop button after entering only one digit restores the machine to the initial stage of the maintenance mode.

    If the error comes back call Brother support, here are the contact details:

    7777 North Brother Blvd.
    Bartlett, Tennessee 38133

    Phone: 1-877-BROTHER (877-276-8437)
    901-379-1215 (fax)

    Monday-Friday, 9:00am to 8:00pm Eastern Time

    Nov 15, 2010 | Brother IntelliFAX 4100 Laser Fax

    1 Answer

    Error 46 cannot clean


    Resetting purge counter:

    1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

    FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

    Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

    2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

    3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

    4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

    5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

    6) Press the 9 key twice to return to the standby state.

    Oct 25, 2010 | Brother MFC-290C Printer

    1 Answer

    The screen is showing clean unable 46. What do I need to do?


    All you need to do is to reset the purge counter. These steps worked in MFC620CN/420CN/410CN/210C/240C and FAX2440C model.
    To reset purge counter
    1) Enter machine maintenance mode (on MFC240C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.
    FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).
    Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).

    2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine’s log information list (function code 80).

    3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

    4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

    5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

    6) Press the 9 key twice to return to the standby state.

    Apr 19, 2010 | Brother MFC 240C All-In-One InkJet Printer

    1 Answer

    Have a brother DCP- 115C and had a paper jam, I removed the paper from the printer cleared the jam and now printer is telling me Unable to clean see Trouble shooting and routine maintenance in users...


    The proper reset code sequence to reset DCP printers without numeric keypad should be as follows:
    1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds.
    2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0
    3. press up arrow key several times to get to the Purge item
    4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter
    5. press Stop/Exit key to go to root of maintenance mode
    6. enter 9,9 to exit maintenance mode
    (for printers with numeric keypad):
    Resetting purge counter on: MFC-620CN / MFC-420CN / MFC-410CN / MFC-210C and FAX-2440C:
    1. Enter machine maintenance mode (on MFC-210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.
    FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).
    Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode.
    2. Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).
    3. Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.
    4. Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.
    5. Press the Stop/Exit key to return to the initial stage of the maintenance mode.
    6. Press the 9 key twice to return to the standby state.

    Dec 11, 2009 | Brother DCP 115C All-In-One InkJet Printer

    1 Answer

    BROTHER FAX MACHINE 2800


    Your Brother machine#s Sleep Mode function reduces power consumption while the machine is idle. You can adjust how long your Brother machine is idle (between 00 and 99 minutes) before Sleep Mode is initiated. Please note that the default setting is 00 minutes, and the timer automatically resets itself after the Brother machine receives a fax,receives data from your PC, or makes a copy. To adjust your Brother machine#s Sleep Mode setting, please follow these steps:

    1. Press MENU/SET, 1 (General Setup), 7 (Sleep Mode).

    2. Use the dial pad to enter the amount of time the fax machine is idle before Sleep Mode is initiated (00 to 99 minutes).

    3. Press the MENU/SET key to confirm your choice.

    4. Press the STOP/EXIT key to exit the menu.

    NOTE: If you frequently print, copy, or fax, set the idle time long
    enough to insure that you will not always have to wait for the Brother machine to warm up.

    Dec 02, 2008 | Brother IntelliFAX 2800 Laser Fax

    4 Answers

    Brother MFC-5840CN unable to scan


    From Brother Customer Service email:

    You can try the following reset - it will most of the settings back to the default options.

    Unplug power cord to the machine.
    Press and hold down Menu.
    Plug power cord back in.
    Let go if menu when fax/scan/copy flash.

    You may see either "maintenance" or "machine error xx" on the screen.

    Type stop/exit, 9, 1.
    The machine should show "param init" or similar to show that the reset is being done.

    It will then go back to or machine error.

    Type stop/exit, 9, 9.

    This should take the machine out of maintenance mode and back to normal.

    If the error is still present the machine will require an engineer to resolve the issue.

    Jul 08, 2008 | Brother MFC-5840CN All-In-One InkJet...

    2 Answers

    Printing Online


    i had the same problem, got this solution from brother and it worked!

    unplug the fax machine
    press and hold the stop button
    while still hold down the stop button, plug the machine in
    continue to hold down the stop button for 5 seconds

    Feb 05, 2008 | Brother IntelliFAX 4100 Laser Fax

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