Question about HP Pavilion dv9000z Notebook

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Computer hardware-software safety

Can you give me bprecautions before installing softwares?
safety precautions before troubleshooting computers?
what is defragmentation of hard disk?and how does it works?

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First and formost, back up your operating system and any other programs you would like to keep, also have backup copies of you documents and pictures.

Next, create a restore point on your computer so if your problem gets worse you can roll back the system. This can be done by using System Restore in the system option of your start menue,

And always have a backup operating system (OS) disc so if things dont work out the way you plan you can re-install a fresh copy.

As far as hardware, always make sure your device is unplugged, and in portable units such as laptops, PDA's and mp3 units make sure to remove the battery and backup battery as well. If possible use a static grounding strap (A wrist strap that connects you to whatever device you are working on to prevent static shock) a static shock could cause hardware malfunction.

Posted on Sep 29, 2009

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Posted on Jan 02, 2017

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Safety precaution in trouble shooting of personal computer


Welcome to FixYa!
As a technical support myself, these are the precautionary measures I follow before I troubleshoot a problem.
  • Make sure you have a back-up disk of all the important files you have on your computer. Make sure you at least update your backup file once a day because you'll never know when your computer will encounter a problem.
If its the computer hardware or a part of it:
  • For extra safety, unplug it first.
  • If there is smell or a smoke, stop immediately what your doing, unplug the computer from the wall and let it cool. Make sure you do not have any hand jewelry to avoid electrocution.
  • Never service a non-serviceable. If there is a label that says something about this, take it seriously. You don't want to make it worse.
If its a software problem like internet connection, or etc...
  • Analyze the problem first.
  • Isolate the cause (is it the website?the internet connection?or the program itself) for this will make your troubleshooting easier and less likely to cause you time because you'll know on what you should be looking for.
Hope this helps for these tips have been working for me all this years. Thank you for using FixYa!


May 20, 2011 | Computers & Internet

1 Answer

When i turn my computer on it lets me put in the password but doesnt get passed loading settings. please help me


Did this just happen recently? Have you recently installed a new software or hardware in your computer? because sometimes when you installed a new software or hardware that is not compatible with the software/hardware installed in your computer conflict may arise and malfunction may follow but no worries there are a lot of trouble shooting steps you can do to fix this issue.

If its Hardware, try to remove the new hardware first then turn your computer on and check if it works.

If its Software, you can go to safemode and uninstall the new software you just installed to eliminate conflicts.
To go to safe mode:
1. Restart your computer first and keep pressing F8 immediately after the screen starts then choose Safe Mode
2. Go to control panel to uninstall the new Software then restart computer again and check if it works.

If the above steps doesn't work then you have an option to restore your computer back to a previous date. You can click HERE to give you the steps on how to do a system restore.

I hope this information will be helpful. Thank you for using FixYa!

Your feedback is greatly appreciated.

Mar 05, 2011 | Compaq Armada 1500C Notebook

1 Answer

To install lifecam by internet software


Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Click on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
All the information you require should be found here, Including the latest software to download and Customer Support
Check out any additional software you have to download if you are running Vista or Windows 7

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

Sep 22, 2010 | Microsoft LifeCam VX-1000 WIN-Blk Webcam

1 Answer

I forgot my cd installer of my microsoft lifecam model vx-1000 in the philippines. now im here at saudi arabia.would u please give me a copy of installer..thanks...more power..


Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
All the information you require should be found here,
Click on the link:- "Microsoft LifeCam Readme and Troubleshooting Information" to check out any additional software you have to download if you are running Vista or Windows 7

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

Sep 17, 2010 | Microsoft LifeCam VX-1000 Webcam

1 Answer

Need me driver


Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Click on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
All the information you require should be found here, Including the latest software to download and Customer Support
Check out any additional software you have to download as well as the Lifecam software.

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

Sep 06, 2010 | Microsoft LifeCam VX-1000 Webcam

1 Answer

No disc to load on computer


Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Click on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
All the information you require should be found here, Including the latest software to download and Customer Support
Check out any additional software you have to download as well as the Lifecam software.

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

Sep 05, 2010 | Microsoft Life Cam Vx-5000 Webcam

1 Answer

How to find the drivers from the internet because the cd that was for install can not qork it is broken


Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Click on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
All the information you require should be found here, Including the latest software to download and Customer Support
Check out any additional software you have to download as well as the Lifecam software.

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

Lifecam troubleshooting

http://support.microsoft.com/search/default.aspx?mode=r&query=lifecam+support&spid=global&catalog=LCID%3D1033&1033comm=1&ast=25&ast=28&res=20

Sep 01, 2010 | Microsoft LifeCam VX-1000 WIN-Blk Webcam

1 Answer

I have my microsoft webcam but no software how can i install it


Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Click on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
All the information you require should be found here, Including the latest software to download and Customer Support
Check out any additional software you have to download as well as the Lifecam.

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

Aug 23, 2010 | Microsoft Computers & Internet

1 Answer

Hai i need the software for installation


Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Click on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
All the information you require should be found here, Including the latest software to download and Customer Support
Check out any additional software you have to download as well as the Lifecam.

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

Aug 18, 2010 | Microsoft LifeCam VX-1000 Webcam

1 Answer

How to instal my microsoft lifecam vx1000


Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Click on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
All the information you require should be found here, Including the latest software to download and Customer Support
Check out any additional software you have to download as well as the Lifecam.

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

Jul 30, 2010 | Microsoft LifeCam VX-1000 Webcam

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