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Whirlpool Duet WFW8300SW00 - No Power to Control Panel

Hello,

Just installed the pedestal on this (previously) fully operational washer yesterday. Raised the washer to the full upright position and plugged in the operational power receptacle. The control panel activated to the normal cycle of 54 minutes, but there was a repeated clicking sound inside the washer. I unplugged it, repeated the step and the clicking finally faded away. End result was no power to the control panel, no previous error codes, nor a way to troubleshoot without power to the panel. The service manual (Step 1) denotes "no click, then replace the CCU" (actually named the microcomputer machine control as validated by calling Whirlpool today.

Is there any other thing I should check (still with no power as I look for the suspect CCU replacement part?

In advance, many thanks for your expertise and feedback.

Sincerely,

Mike

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It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




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Posted on Sep 21, 2010

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Posted on Jan 02, 2017

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1 Answer

How do you install whirlpool duet pedestal


Make sure that you get the pedestal designed for your washer. The white pedestal for the GHW9400P would be LAB2700MQ. (There are slight differences in the pedestals for different series washers. The holes in the base of the washer will not line up with the holes in the pedestal for a mismatched combination.)

First if your washer has been installed, uninstall it. You need to turn off the water. Then disconnect the power cord and (carefully) the fill hoses. Loosen the hoses first and then completely remove them. Drain the hoses into a bucket. Disconnect the drain hose from the back of the washer. Use pliers to squeeze the clamp to get the drain hose loose.

Pull the washer away from the wall. Cover the area behind the washer with cardboard and tip the washer onto its back (on the cardboard).

Pull out the drawer of the pedestal. Next snap the spacers into the holes on the top of the pedestal. (These are part of the hardware kit in the drawer of the pedestal.) Remove the shipping spacers from the front of the pedestal (behind the drawer). Remove the Philips head screw from the drawer slides and pull the drawer completely out (save the screws). Push the slides back into the pedestal.

Look at the washer and remove the feet if present. Partially install two of the hex head screws from the pedestal installation kit in the bottom holes of the washer. (These are at the center back of the washer if it is standing up.) Leave the screws about 3/8" from the bottom of the washer. Move the pedestal over to the washer and slide the keyhole openings of the pedestal over the two partially installed screws. Position the pedestal against the top of the washer and insert the remaining two hex head screws. Do not tighten completely.

Align the pedestal with the base of the washer on all sides. When it is lined up, tighten the 4 screws by reaching through the drawer opening of the pedestal. Bring the washer and pedestal back upright. Reinstall the washer (remove the packaging if this was a new install). Level (front to back and side to side) the washer using the pedestal feet (again reach through the drawer opening). Make sure that all 4 feet touch the floor. Tighten all 4 locknuts.

Pull out the drawer slides and reinstall the drawer. Reinstall the Philips screws. Close the drawer.

For pictures of the install, go to the Whirlpool support site http://www.whirlpool.com/owner_center . Search for your pedestal and get the installation manual. The direct link for the LAB2700MQ0 install is http://www.kitchenaid.ca/assets/pdfs/literature/Installation%20Instructions%20-%208537141.pdf .

I hope this helps.

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F01 - There may be an internal problem with the control, attempt a Hard Reset.

Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:

* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

The F01 generally indicates a failed electronic machine control board.
This error code can sometimes be caused by a glitch or power surge through the electrical lines.
You may be able to clear this code by unplugging the washer for 5 minutes.
If the code returns after plugging the washer back in, then the electronic machine control board will need to be replaced.

The procedure for accessing and replacing this control board is shown in this image...

http://media.fotki.com/1_p,wkwdftgtbkdgfrwxgtqsskgwtqkq,vi/ksrttqdqrxkssrqtgsd/1/1303472/5961857/image12917img-or.jpg

Be sure to unplug the washer before accessing internal components.
When you access the control board, I recommend transferring the wires from the old control board to the new replacement control board one connection at a time.
Once you have all of the wires transferred, remove the old control board and mount the new control board in the washer.
Reassemble and test the washer.

The "F01" error code indicates a communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU.
The "F01" can also be displayed if the onboard "Pump Driver" fails to activate.
Generally in order to correct this failure will require replacing the CCU.
There is no way to test and verify if the control board has failed.
The technical data sheet basically states to replace the CCU.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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