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Blu ray laser doesnt work and disc doesnt eject

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  • 64 Answers

Have you tried to hold your finger on the eject buttom for some seconds...
it should reset the possition on lens and ejection tray.

as for the reading disks its an commen problems after their latests update release. i got the same problem on getting my ps3 to read disks, and it all started after i updated.

Posted on Oct 01, 2009

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I have a BDT100 Panasonic Bluray player that won't play bluray discs! Normal discs work perfectly. Any suggestions?


there are two lasers inside a blueray one for normal dvds and cd's and the other for blue ray films, either the laser lense is dirty or it has burnt itself out and will need replacing , if a clean doesnt get it working

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My Sony Blue Ray has been updated with the lastest firmware yet I still get UNKNOWN or No disc when I load ANY disc.It will eventually work if I eject and reload several times.Help??


If you can play standard dvd movies without a problem, then you are looking at a laser pickup assembly issue. The blue ray disc require more precision to provide the higher resolution when it is demanded, this is an early indicator of impending failure in the assembly. However there is a small chance that cleaning the laser pickup lens may solve the problem but unlikely.

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When i play a game or a blu-ray film, it works for the first 10 minutes then freezes then doesnt load anything up at all after that, but normal DVD's work all the time no problems at all. is there anything...


This is actually a really common problem and involves the laser inside your console. Your system actually has 2 seperate lasers (or a dual laser) inside it. One for DVD discs and one of Blu-Ray Discs. Your first step is to get a laser lens cleaner cd from a local computer repair shop or CD Music store. If this doesn't work, then your Blu-Ray laser might have gone out of alignment, or there is a large enough amount of dust on it that a laser lens cleaner won't work. At that point you will need to contact PlayStation about a repair :( Sorry

Aug 04, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 wont play blu ray movies or games but cds and dvds work fine


The Blu Ray Diode fried when you shut the power switch on in the back. The PS3 uses 2 different lasers to read disks. One for standard dvd's and cd's and one for Blu Ray. The only way to fix your PS3 is to replace the Blue Ray Diode or laser lens. I would recommend paying the $150 bucks to have sony replace unless you know something about Diodes and lasers.
If you hold down the eject button for 10 seconds it will reset your laser and then you should be able to shut the power down in back safetly.
Formatting and or resetting the hard drive won't do a thing if your diode is fried.
I found a work-around to get it to read discs though. You have to have a bluray disc in the drive (game or movie) and start a downloaded game or Playstation Home. Once the game or Home loads, hit the PS button on the controller. The crossbar menu will pull up and you will notice the disc icon will (magically) pop up. Click the quit game icon. Once you are out of the downloaded game or Home the disc icon will still be there. You can then load the game or disc. The icon will remain there until you eject the disc, so you will have to repeat this every time you want to load a game.

Check What Resolution You Have Saved On the PS3 Maybe When It goes Blu-Ray Its To High Res For The Standard TV..
if you felt i have spent my time to help you... a very helpful rating is appreciated for answering ur query...
regards iversh

Aug 18, 2009 | Sony Video Game Consoles & Games

1 Answer

Blu ray player


download the updated software from esonysupport.com if that doesnt help the laser is bad and if sent in a flat rate will apply,

Jul 11, 2009 | Sony BDP-S300 Blu-Ray Player

1 Answer

My Yamaha S-30 dvd player will no longer play any discs


it sounds like the unit needs its dvd loader or laser ***'y replaced. try cleaning the laser with a soft cotton bud first, if that doesnt work, replace thae loader assy.

Jul 04, 2009 | Televison & Video

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My playstation 3 will not even take the disc when i try to insert it


push the disc in further. If that doesnt work, replace the optical laser ontop of the blu-ray drive. If that doesnt work, your blu-ray drive may need to be reset on the gears correctly.

Nov 26, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Disc loading


replace your blu-ray laser. you can order them on ebay for 70 dollars or so

Jul 30, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Won't read any disc


You need a new laser. I have repaired several of these (about 20) with the same problem, wont read discs. The laser can be purchased for $50 online, try ebay.

Jul 14, 2008 | Sony Playstation 3 (PS3) Console

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