Question about Imation RDX 160GB Cartridge 160 GB SATA Hard Drive

1 Answer

My imation external hard drive is not recognized? what should i do?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,831 Answers

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 29, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Imation Apollo M100


https://www.imation.com/en/consumer/external-hard-drives/ External Hard Drives

Jan 29, 2014 | Imation Apollo UX 2.5" USB Portable (250...

1 Answer

Flashing light micro


try all USB ports on PC
try different PC or labtop.
never use USB external hub for HDD.
if still dead, its , dead.
they have a support site, use that.
http://www.imation.com/en-US/Consumer-Products/Consumer-Products/External-Hard-Disk-Drives/

Sep 29, 2013 | Imation Apollo (27223) 250 GB USB Hard...

1 Answer

Imation Model D353fue not recognized by MACBook Pro


It is a "plug-and-play" USB-device, and *should* be recognized, if the hardware inside the case is in working order. So, exercise that "warranty" to get it replaced.

Try connecting it to a Windows PC (XP/Vista/7/8), to see if Windows will recognize it.

Feb 02, 2013 | Imation Model D353fue External Usb 3.5"...

1 Answer

3tb external imation expert d300 not working with windows xp


Windows XP does not have support for any disk-drive larger than 2TB. So, your 3TB disk-drive will not work. Upgrade your computer, or buy a 2TB disk-drive.

Jan 09, 2013 | Imation Apollo Expert D300 External Hard...

2 Answers

Imation 1TB USB external Hard Drive .....unrecognized in Windows Both in windows7 and XP.


External hard drives are plug-and-play devices used to store music, video and data files. Once the drive is connected, the computer checks its systems for the appropriate drivers, loads them, and the external drive is ready to use. If the computer does not recognize the external drive, plug it into another computer to ensure the drive is not corrupted. If the drive is good, a few simple steps should help re-enable the drive for use.
Switch the power button to "off." Disconnect the power cord from any extension cords or power strip, then re-seat the power cord into the hard drive. Connect the cord directly into an outlet and power up the drive. If the drive is powered and still not working, check the data cable. Power down the hard drive and disconnect the data cable from the computer. Wait 30 seconds to one minute. Reconnect the data cable and power up the drive. If the drive is not detected, power down the hard drive and connect the cable to a different port. Power up the drive. If the drive is detected but not working, check for a missing driver. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Disk Drives." Right-click the yellow exclamation point and install the missing driver. Close the Device Manager. If the drive is detected but not working check to ensure it has an assigned drive letter. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Click on "Disk Management," right-click the external hard drive, click "change drive letter and path," and click "Add." Assign a drive letter. Avoid using A, B or C (C is usually assigned to the computer's internal hard drive). Click "OK" close the window. If the drive is detected but not working, check whether the drive is in sleep mode. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Universal Serial Bus Controllers." Double-click the first instance of "USB Root Hub" or "Root Hub." Check for the hard drive. If the drive is not visible, move to the next instance of "USB Root Hub." Continue checking each instance until the hard drive is located. Once located, click the "Power Management" tab and uncheck the "Allow computer to turn off this device to save power" box, click "OK," then close the Device Manager. Power the computer down, wait 30 seconds to one minute, and power the computer back up to ensure the drive is detected. Hope this helps.

Jan 07, 2013 | Imation 1TB Cartridge (IMN27957) Hard...

1 Answer

Apollo USB M250 HDD1TB once pluged in makes pc not responding have tried different pc and cables


Umm well i got a 1 tb Apollo M250 external hard drive an it has a green light.......is dis a problem

Jan 23, 2012 | Imation Products - imation - Apollo Pro UX...

1 Answer

Windows 7 gives a error 43 and does not recognize Imation Apollo Pro UX 1 TB USB Hard Drive


Try in another machine. Does not work?
Remove the drive from the case (only if there is no more warantee) and connect the drive directly to your system to determine if the problem is the drive or the enclousure.

Sep 12, 2011 | Imation Products - imation - Apollo Pro UX...

1 Answer

I need to install the driver information to a new computer for the Imation Apollo Pro UX external hard drive


What operating system are you using? There is usually no need for drivers on external HDD. The computer usually recognizes it and installs the necessary software for it.. Let me know if this answers your question and good luck..

Sep 09, 2011 | Imation Apollo UX 2.5" USB Portable (250...

1 Answer

My imation 320 gb 2.5 inch external hard disk cannot readby my laptop, but when i try it in some laptop my external is working there


Either the USB ports on your computer are not working
(try some other USB device in those ports to disprove this)
or the USB ports are supplying insufficient voltage/amperage to your Imation device,
such that it does not operate.

Nov 13, 2010 | Imation (23780) 320 GB USB 20 Hard Drive

Not finding what you are looking for?
Imation RDX 160GB Cartridge 160 GB SATA Hard Drive Logo

444 people viewed this question

Ask a Question

Usually answered in minutes!

Top Imation Computers & Internet Experts

Raj Patel

Level 3 Expert

916 Answers

Jax Planet
Jax Planet

Level 2 Expert

922 Answers

Tape-Techie

Level 2 Expert

74 Answers

Are you an Imation Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...