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When printing the paper stops moving and there is a grating noise

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  • 78 Answers

Sounds like a paper jam. Check the manual for clearing paper jams on your paper. I'd give you more info if I had the model number.

Posted on Sep 29, 2009

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Unfortunately you may have to force feed the paper through as the printer is trying to pull it, it works but you have to stop pushing once it takes the paper!

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Yup. I suspect the head has been removed from the unit. There are adjustments on some printers. It was assembled wrong. The grating noise is likely the auto cleaner. If it cannot go 'home' the unit will not initialize. Possibly the head detect sensor is broken or covered. If the head will not home (moves out and back more than once or slams home hard), 'Init Unable AF'. You may be able to order a service manual from Brother for this. A repair shop can order the manual as well. (I suspect you need a new print head as well. You might want to replace the printer) see tips on bubblejet printers.

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Paper is not being picked up and fed through.


Make sure you inserting the paper not deep inside just insert and stop it when you feel any resistance .and try to print something. If it is print then well otherwise you have to show it service center.

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HP PSC 2350 all in one printer Is not feeding properly and message reads paper jam. Paper feeds almost until it should have finished the job, but no printing at all has been done. It started making a...


This may not help everyone that I send it to, but it is worth a try.
I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press
the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer.
The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
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Oct 15, 2009 | Computers & Internet

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Whilst printing on lightweight card, the exit for paper was blocked with a folder. Prunter made nasty grating noise and stopped! No paper blockage. Green power light and amber light above now flashing and...


Have a read of the following

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00681585&lc=en&dlc=en&cc=uk&lang=en&rule=7865&product=71896

Hopefully this will resolve your problem

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please verify that the main roller that is moving the paper out while its being printed upon is moving....if its not or it moves a bit verify that the gear teething are all intact at the gear assembly end....

check to see that you don't have worn out rollers.

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Here's what we did: Lifted the lid and turned off printer. Then turned on again. Unplugged power cable from back of printer, moved the carriage toward the middle of the printer. Took out cartridges and closed the lid. Plugged the power cord back in. Reinstalled the cartridges. After the alignment page it worked fine. These instructions are paraphrased from HP website troubleshooting. I don't have any idea why any of it worked, but it did and I'm grateful.
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2 Answers

Terrible grating sound when trying to print!


It could be timing issue with print head or the feed mechanism. You will have to get a service manual if you want to fix it yourself.

This link here was the only site I could find that had information on getting a service manual

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1 Answer

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Print on the Envelopes
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  2. Click Properties , then click the Features tab.
  3. Change the orientation to Landscape and the paper size to envelope #10 .
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  5. Click OK again to print.

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