Question about Computers & Internet
Problems burning dvds, any software same error message. ''has encountered a problem and needs to close'' any solutions? currently using ashampoo burning studio 9 & ulead dvdmoviefactory. running windows xp home edition. have burned many dvds in the past but cannot now.
First, stick with DVD's that have worked in the past; Verbatim is the best.
Perhaps the laser needs cleaning. If you have a can of compressed air, open the DVD tray and shoot a few seconds of air in the DVD drive, being careful not to tilt the can. Do not shake the canned air bedore using.
If there is still a problem, use a laser lens cleaner ($13 Radio Shack). It is an audio CD with a row of brushes on it. Turn on your speakers / headphones and follow the instructions. No chemicals involved.
Posted on Sep 29, 2009
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Posted on Jan 02, 2017
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