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Problems burning dvds, any software, same error

Problems burning dvds, any software same error message. ''has encountered a problem and needs to close'' any solutions? currently using ashampoo burning studio 9 & ulead dvdmoviefactory. running windows xp home edition. have burned many dvds in the past but cannot now.

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First, stick with DVD's that have worked in the past; Verbatim is the best.

Perhaps the laser needs cleaning. If you have a can of compressed air, open the DVD tray and shoot a few seconds of air in the DVD drive, being careful not to tilt the can. Do not shake the canned air bedore using.
If there is still a problem, use a laser lens cleaner ($13 Radio Shack). It is an audio CD with a row of brushes on it. Turn on your speakers / headphones and follow the instructions. No chemicals involved.

Posted on Sep 29, 2009

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I have been using Nero Express V 6.0 on my newest computer [operating system Windows 7] for over a year, and suddenly it won't allow me to burn DVDs. Is this a driver problem? ... and if so, how can...


> it won't allow me to burn DVDs

When you try to burn, how many steps in Nero Express work correctly.
What happens when you try to burn?
What error-message(s) do you get?
Does it seem to burn a disk, but the resulting disk is "empty" or "never-written-to" ?

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The drive plays DVDs and can read doc files, but


This problem is normal and exists with many CD/DVD drives.
On some of the drives, if you put in blank discs and try to open the disc in My Computer or Windows Explorer, Windows displays no contents or a blank disc. Whereas on other drives, you get the error message that you mentioned about incorrect function.

What software are you using to burn CDs or DVDs? Are you able to burn CDs but not DVDs or you can't burn both the discs? Did you try a CDs with a different make/manufacturer? Some drives refuse on some disc makes. Try another disc and another writing speed, or try the lowest writing speed available with your software.

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It seems that some users installing iTunes 8 on Windows systems are encountering an error message:

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iTunes uses GEAR software drivers for importing and burning CD’s & DVD’s. Re-installing (or installing the latest GEAR drivers seems to fix this problem. No reboot required for this install.

You can get the current GEAR drivers here: http://www.gearsoftware.com/support/drivers.cfm

If this does not fix your problem download a fresh installer for iTunes here: http://www.apple.com/itunes/download/

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DVD discs come in two capacity sizes.
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Some DVD burners are single layer burners only and cannot burn dual layer discs.
The error message you are getting would indicate that the disc you are using is not large enough to copy all your program material.

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Having installed Roxio Creator 10, I get a recurring message: "RoxMMTrayApp Module has encountered a problem and needs to close." Etc. It occurs even when I am not editing with that software. ...


ROXIO Multi Media Tray Application Module Has Encountered a problem and needs to close.

This Means ROXIO Creator 10 Try Application Encountered an error.

And since it happens while burning a disc

You should

1. Uninstall ROXIO Creator 10 , and reinstall it to make sure nothing is corupted.

2. If you still get the same problem it's time to check your intire system for errors.

This can mean you will need to take trouble shooting steps.

1. Use another burning program to see if you can burn without errors.

2. if you can burn fine with another burning program like NERO then chances are
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to see if your drive is actually supported by it.

Do these things weed hopper and all will be well with you.




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