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Turn the printer on.
Lift the lid that covers the print-head mechanism.
It should slide across; if it does not, it is "jammed".
Remove any object that is physically blocking the path of the print-head.
unplug printer, lift lid, check rollers throughly, look to see if any piece of paper is stuck in the roller or cogs, remove
plug printer in, turn on
lastly, remove all paper from tray and put half as much in
hope this works and good luck
turn off you printer unplug the power cable lift you printer up while lifting, put it in an upside down position then shake your printer from left to right for about a min. or 2 then put the printer back to its normal position turn it on then check if the issue persist.
on most lexmark printers when it reports a paper jam with no paper it means that the main motor drive has not initiated. open the top lid and stick a q-tip in the sensor that tells the printer the lid is open. turn the printer on and observe to see if any of the feed wheels turn during self tast. if they do not you have a bad motor drive.
I have he same machine. I found the solution elsewhere on this site for another Brother Copier.
Lift the ADF lid locate the little black plastic 'switch', slightly recessed in the fourth slot from the back of the printer, gently tap this swith so it moves, I tried forwards then back, close lid, press Stop/Exit.
reset to factory defaults, also check the whole printer for paper jams. A paper jam can often casue smaller pieces to get stuck in gears or rollers. The message about opening and closing the lid is how the printer knows you went in to check it and closeing it triggers it to try again. If thers still a jam it will keep giving the message. The fist jam was caused by something, check and make sure there isnt any pieces of plastic broken off inside. If it has a rear access panel, check there also.