Question about Sony Cyber-shot DSC-W55 Digital Camera
When I turn on the power button, the lens does not open. An error message on the viewfinder indicates "Turn the power off and on again", When I do this, I keep getting the same message.
Take a Q-Tip dampened in rubbing alcohol, and wipe the contacts inside the battery compartment. Also clean the battery and the charger the same way. This should solve your problem. Thanks, Dana
Posted on Sep 29, 2009
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Posted on Jan 02, 2017
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Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa
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