Question about Sony Cyber-shot DSC-W55 Digital Camera

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Digital camera error

When I turn on the power button, the lens does not open. An error message on the viewfinder indicates "Turn the power off and on again", When I do this, I keep getting the same message.

Help please.

Thanks,

vic

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Take a Q-Tip dampened in rubbing alcohol, and wipe the contacts inside the battery compartment. Also clean the battery and the charger the same way. This should solve your problem. Thanks, Dana

Posted on Sep 29, 2009

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I have a Canon PowerShot A430 camera. When I turn it on, the lens doesn't open and it shuts off. The message on the screen says " Lens error, restart camera." Please advise. Thanks


Hi,

The Lens Error is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
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Press the power button.
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We have a message coming up saying "zoom error"


If the camera was operating properly before the zoom error then the most common problem to a stuck lens is dirt getting stuck between the two lens barrels. There are a few fixes for this none are guaranteed to solve the problem and should not be attempted if the camera is under any type of warranty. They include removing the batteries for a few minutes, reinstalling the batteries with fresh once with full power, turn the camera on while holding the the zoom button. Another method is to see if you can provide extra power to the focus motor by having the LCD screen turned off. There my be a button that allows you to switch from the viewfinder to the LCD screen switch to the viewfinder and try several times to focus (just point the camera at different distant objects) and attempt to focus the camera. I hope this gives you the results you need because the other suggestions may further damage the camera and are only a (last resort) thing. One is with the camera turned on tap the body on a counter or table edge while trying to zoom the lens obviously in the opposite direction to where it's stuck. The last is to gently push the lens in with the palm of you hand while zooming in. All these are just suggestions and carry no guarantee of working and may further damage the camera. The biggest cause of this problem is dust from a camera bag or some other environmental condition like sand from a beach.

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When camera is turned on the lens opens and closes several times and then an error message appears: "Turn the power off and on again." When this is done, the camera does the same thing - lens opens and...


Hello

Unfortunately a "lens error" message is not something that you will be able to fix. This error indicates a system failure and requires the camera to be sent in for servicing and repair.

You may find it more cost effective to purchase a new camera as opposed to the repair price on your current camera.

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Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


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i know exactly whats wrong! the same thing happend to me.
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Not sure about the pattern of errors, but the advice for error 99 diagnosis is to try the following diagnosis steps to isolate the cause of the issue:-
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2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
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1. Turn off the camera.
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If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

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