Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Washer will fill up but not drain pulled a sock from white piece between two black drain lines still wont drain water in spin cycle

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That white piece you are referring to is your drain pump. If you have freed any obstructions from the pump, make sure you also check the drain lines to ensure they are clear.

A simple test that you can try is to remove the drain line from the standpipe at the wall and lay it on the floor to see if simple gravity works. If you have normal water flow, the lines are probably clear. If the water doesn't flow, or appears restricted, you may want to inspect the drain lines.

If the washer is located in an area that you cannot perform this procedure, you can use a wet/dry shop vac to pull a vacuum on the drain line to see if the water drains easily. A shop vac can also free many obstructions.

If clearing the drain line and pump don't work, you may need to replace the drain pump. The pump only has one moving part (the impeller blade), so it shouldn't be hard to determine if it bad or not. The pump is driven by the drive motor shaft on the back side. You should be able to turn the impeller if the pump is good. If you need to replace the pump, the following link epxlains how:

http://www.fixya.com/support/r397094-replacing_water_pump

The average price of a replacement drain pump is about $35. I've mentioned several web sources you can try below.

Another cause of a washer that no longer drains is a lid switch malfunction. If the washer fills and agitates, but stops at the rinse cycle, or if the washer fills and stops, this is a common symptom of a lid switch malfunction. The following link explains how to access and/or replace one:

http://www.fixya.com/support/r385198-replacing_lid_switch

The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug.

If the switch is not activated by a lid strike, it will activated by a hinge actuator located next to either the left or right lid hinge. You will need to remove the operator console in order to access this type of switch.

NOTE: On this type of lid switch the lid hinge has a small rod that is used as an acutator to toggle the switch. In many cases, you can adjust the rod by bending it if the switch is not making contact.

If you determine the switch to be defective, a replacement can be purchased on line at searspartsdirect.com, pcappliancerepair.com, repairclinic.com, appliancepartspros.com. All these sites offer competitive pricing, so shop all of them for the best price.

This is a very simple repair, that usually costs about $25 to $35 to repair yourself. If you have questions, or require additional assistance, please let me know. I hope this helps you.

Posted on Sep 29, 2009

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If the white piece has electric wires connected to it could be the drain pump and may be burnt out because of the stuck sock check to see if voltage is present during drain cycle by using multimeter set to 120v. If voltage present then pump is bad.

Posted on Sep 29, 2009

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It won't drain If your washer won't drain, check these: It spins, but doesn't pumpIf your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out. To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.. It doesn't spin or pumpIf your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.It pumps, but the water returnsIf the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.

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hi friend,
If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump
If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many
washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub
that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's
attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the
hoses
from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the
large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using
needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator,
top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might
be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be
turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump
If your washer doesn't spin or pump water out but the motor is running, your washer probably
has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the
pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen
or stiff--replace it.

It pumps, but the water returns
If the water that pumps out of the machine goes back into the machine after the spin cycle, your
washer may be siphoning the water from a laundry tub that has a slow drain, back into the
washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck
in the drain?) Also, check for these problems:

* If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


* If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

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1 Answer

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Your pump is clogged or not spinning. First of all "yes" washing machines do eat socks (mostly left ones). They will almost always end up in the pump or in the line leading up to it. To get to the pump you will have to remove the two screws on either side of the control unit (sometimes cleverly hidden behind trim pieces). Then take the two brass colored clamps out. Unplug the lid switch wire harness (in the middle, slightly to the right). Then pull the entire body toward you to remove. The pump is on the very bottom, front usually grey or white. Two clips hold it in. Be careful when taking the hoses off, these are the only things holding back all that water. Pull the sock out or replace the pump. Sometimes the pump is incredibly hard to get off the motor, use your imagination and muscle, just don't damage yourself or the rest of the machine. Reassemble the same way you took it apart, don't forget to plug the lid switch back in. If you get lost or need more help, just let me know. Good luck.

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hi friend,
If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump
If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many
washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub
that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's
attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the
hoses
from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the
large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using
needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator,
top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might
be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be
turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump
If your washer doesn't spin or pump water out but the motor is running, your washer probably
has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the
pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen
or stiff--replace it.

It pumps, but the water returns
If the water that pumps out of the machine goes back into the machine after the spin cycle, your
washer may be siphoning the water from a laundry tub that has a slow drain, back into the
washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck
in the drain?) Also, check for these problems:

* If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


* If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

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